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Child Contact Centre Coordinator

United Kingdom, South Shields Employment contract 29000.00 - 34000.00 GBP / Year · Job Posted July 03, 2026
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Job Description

Are you an experienced family support professional looking to lead a meaningful service? Do you thrive in a role where safeguarding, communication, and supporting families are at the heart of your work? Looking for an opportunity to make a real difference in children’s lives? Gillespie Recruitment are delighted to be partnering with a well-established organisation to recruit a Child Contact Centre Coordinator in South Shields. This is a rewarding opportunity to lead a busy and highly respected service supporting children and families to maintain positive relationships in a safe and structured environment.

Job Responsibility

  • Oversee the daily operation of the contact centre
  • Lead, support, and supervise sessional staff
  • Ensure safe, high-quality contact sessions
  • Work directly with families in complex situations
  • Manage safeguarding and risk effectively
  • Build strong relationships with families and partner agencies

Requirements

  • Level 3 qualification in Childcare, Social Care, or similar
  • Experience in family support, social care, or related field
  • Strong understanding of safeguarding
  • Confident working with complex family dynamics
  • Highly organised with excellent communication skills

What we offer

  • Flexible working
  • Supportive, values-driven organisation
  • Opportunity to make a real impact

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