Child Care Paralegal, Douglas Scott

Douglas Scott

Location:
United Kingdom, Leicester

Category:
Legal

Contract Type:
Employment contract

Salary:

25000.00 - 30000.00 GBP / Year

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Job Description:

An exciting opportunity has arisen for a Child Care Paralegal to join a well-established and supportive legal team specialising in Care and Family Law. This role is ideal for someone with previous legal administrative or paralegal experience, who is passionate about client care and committed to supporting vulnerable individuals and families through complex legal processes. This position plays a vital part in the efficient delivery of legal services and will involve a blend of client-facing work, legal administrative tasks, and case management. You will be supported by experienced fee earners and offered guidance as you develop your skills in a specialist legal environment.

Job Responsibility:

Act as a key contact point for Care clients, particularly during new case allocations and when the team is in court
Manage incoming calls and in-person enquiries at the office
Oversee team diary management and arrange client appointments
Support the team with client communication, instructions, and follow-up tasks
Attend and support client meetings under Legal Help arrangements (with supervision)
Provide general administrative support to the team
Handle full case file setup, including conflict checks, liaising with counsel and experts, and obtaining cost estimates
Assist with disbursement management: claiming, processing, and requisitioning payments
Prepare and serve C2 court applications and manage court fee payments
Coordinate and manage DNA and drug/alcohol testing arrangements
Support trial preparation and assist in bundle collation
Close and archive case files upon completion
Serve as the administrator for the Legal Aid Agency (LAA) online service
manage all local authority and fee earner queries
Draft LAA applications, scope and limit extensions, prior authorities, and billing documents for fee earner review
Draft letters, file notes, telephone notes, court documents, and other correspondence
Attend client meetings and court hearings with fee earners and take detailed notes
Perform other ad hoc office and legal support duties as required

Requirements:

Strong communication and interpersonal skills with a professional and polite telephone manner
Excellent attention to detail and high levels of accuracy
Organised and able to manage time and tasks efficiently
Confident typing and drafting skills with strong literacy
Comfortable using Microsoft Office (Word, Outlook, Excel)
Ability to work well under pressure and meet tight deadlines
Working knowledge of standard office equipment and legal administration processes
Previous experience in a legal office environment, ideally in a Family or Care team
Familiarity with legal research and managing a varied workload
Experience using case management systems is advantageous
Prior use of the Legal Aid Agency portal (CCMS) is highly desirable
A genuine interest in Care and Family Law and a commitment to exceptional client care

Nice to have:

Experience using case management systems
Prior use of the Legal Aid Agency portal (CCMS)

What we offer:

Annual Leave: 26 days holiday + bank holidays, plus your birthday off after one year of service
Pension: Company pension scheme
Healthcare: Medicash Health Plan
Flexible Working: Flexible hours and hybrid options available
Bonuses: Opportunity to earn performance-based bonuses
Development: Regular social events, internal progression opportunities, and training support

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Child Care Paralegal