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Chief Technology & Operating Officer

Ethics HR

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Location:
Egypt , New Cairo

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Define and execute the bank’s technology strategy, architecture, and roadmap
  • Ensure alignment with business objectives, regulatory expectations, and security standards
  • Oversee development, integration, and delivery of digital banking platforms, and applications
  • Ensure systems are resilient, scalable, and meet performance and availability targets
  • Manage infrastructure, networks, cloud services, and data platforms
  • Ensure robust cybersecurity, data protection, and technology risk controls in coordination with CISO
  • Oversee end-to-end operations including payments, processing, settlements, customer service, and back-office functions
  • Ensure operational reliability, efficiency, and adherence to SLAs
  • Ensure compliance with CBE technology, outsourcing, cybersecurity, and operational risk guidelines
  • Support audits, regulatory reporting, and operational resilience requirements
  • Manage technology partners, core banking, vendors, and service providers
  • Establish and enforce DevOps and Agile development methodologies to accelerate product delivery and maintain quality
  • Drive the design and implementation of a cloud-native architecture, optimizing the utilization of public/hybrid cloud services for scalability and cost efficiency
  • Oversee data governance, management, and warehousing to ensure data quality and availability for regulatory reporting and business intelligence
  • Lead the operational setup and execution of digital Know Your Customer (KYC), digital onboarding, and Anti-Money Laundering (AML) transaction monitoring systems
  • Ensure the technology function actively supports Business Process Re-engineering (BPR) and automation initiatives
  • Ensure contractual compliance, performance monitoring, and risk oversight
  • Drive process optimization, automation, and digital operations improvement
  • Ensure strong incident management, change management, and operational controls
  • Lead technology and operations teams, ensuring capability development and effective execution
  • Collaborate with Product, Risk, Security, and Business teams to support delivery of strategic priorities

Requirements:

  • Bachelor’s/Master’s degree in Computer Science, Engineering, Information Systems, or a related field from a reputable university. (MBA is an advantage)
  • 12-15+ years of experience in technology and operations leadership within banking or digital financial services
  • Strong knowledge of digital banking platforms, IT architecture, cybersecurity, and banking operations
  • Extensive experience leading and scaling DevOps, Agile, and Continuous Integration/Continuous Delivery (CI/CD) pipelines
  • Deep practical knowledge of cloud architecture (e.g., AWS, Azure), IaaS, PaaS, and securing cloud environments
  • Proven experience in managing core banking system replacements/integration and interfacing with FinTech APIs
  • Experience overseeing digital customer service operations, including chat, IVR, and automated support channels
  • Strong track record in implementing operational resilience strategies, including robust Disaster Recovery (DR) and Business Continuity Planning (BCP)
  • Deep understanding of CBE technology, outsourcing, cybersecurity, and operational resilience requirements
  • Proven track record in delivering large scale digital platforms, managing IT operations, and overseeing vendor/partner ecosystems
  • Relevant certifications preferred: ITIL, TOGAF, PMP, COBIT, CISSIP/CCSP (for tech governance)
  • Strong leadership, problem-solving, and stakeholder management capabilities

Additional Information:

Job Posted:
March 05, 2026

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