Chief Technology Officer Job at Flight Centre Brand (South Bank)

Chief Technology Officer

Flight Centre Brand

Location:
Australia , South Bank

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Global Leisure Chief Technology Officer (CTO) you'll be accountable for the end-to-end technology and engineering capability across Global Leisure brands for FCTG, ensuring that platforms, architecture, delivery and operations enable profitable growth, superior customer experiences and sustainable cost to serve. You'll own the technical vision, engineering discipline, technical vendor management, architecture and governance practices for our Global Leisure brands, translating business and product strategy into scalable, secure and commercially effective technology outcomes.

Job Responsibility:

Lead, coach, and scale high-performing engineering leaders and teams across brands, regions, and time zones
Own and evolve the Global Leisure target architecture and architectural standards
Define and execute the Global Leisure technology strategy and technical roadmaps aligned to business and product OKRs
Accountable for delivery execution across Global Leisure engineering initiatives
Establish and enforce technology governance, standards, and decision rights
Partner with Group Technology to ensure platforms are reliable, scalable, resilient, and cost-effective
Own cyber security risk across Global Leisure technology
Own shared platforms and engineering enablement capabilities that accelerate delivery and innovation
Manage and influence engineering and technology budgets
Act as a trusted technical advisor to senior leadership and brand executives

Requirements:

Minimum 5 years senior technology leadership experience, with accountability for multiple engineering teams and senior technical leaders in large-scale B2C or transaction-heavy environments, ideally in travel or adjacent industries
Proven success leading complex, multi-brand, global engineering organisations
Proven experience establishing and operating technology practices, policies, and governance forums covering architecture, engineering standards, delivery discipline, ways of working, and vendor management
A track record of success in fast-paced, action-oriented environments that demand sound judgement, rapid decision-making, and execution under pressure
Strong engineering and architectural background with deep technical credibility
Demonstrated ability to align technology strategy with commercial and customer outcomes
Experience operating in global, matrixed organisations and leveraging low-cost centres of excellence
Technical degree required
advanced degree preferred

What we offer:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
Development: Individualised, ongoing Learning & Development via communities of practice
Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life
Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Additional Information:

Job Posted:
January 26, 2026

Expiration:
February 06, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Flight Centre Brand - All Job Offers

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