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Lead the technological evolution of a high-growth marketplace, turning data and innovation into the primary engines that revolutionize the home services industry. The Chief Technology Officer (CTO) will be responsible for leading LoadUp’s overall technology strategy, execution, and team. This is a high-impact role that requires a balance of visionary thinking, hands-on leadership, and cultural alignment with the company’s purpose. The CTO will oversee engineering, product management, data and analytics, IT/systems, and innovation efforts, ensuring that technology and data become primary drivers of revenue growth, operational efficiency, and customer satisfaction.
Job Responsibility:
Define and communicate the long-term product, technology, and data strategy
Translate business priorities into a clear and achievable product, technology, and analytics roadmap
Serve as a key advisor to the executive team
Champion a data-driven culture
Build and lead a high-performing engineering, product, and data organization
Implement best practices for agile development, quality assurance, data governance, and analytics lifecycle management
Ensure LoadUp’s technology stack and data architecture remain modern, scalable, secure, and efficient
Oversee the collection, integration, and quality of data across systems
Drive the development of business intelligence, customer analytics, and predictive models
Anticipate and evaluate emerging technologies and data science methods
Drive initiatives that enhance customer experiences, empower partners, and enable new business opportunities
Balance innovation with pragmatism
Recruit, develop, and retain top engineering, product, and data science/analytics talent
Create a culture of ownership, excellence, and innovation
Ensure that all team members embrace LoadUp’s purpose and values
Partner with Sales, Operations, Finance, and Marketing
Provide transparency and accountability to the executive team
Requirements:
10–15+ years of technology leadership
5+ years as a CTO or senior VP in a high-growth company
Background in technology-enabled services, marketplaces, logistics, or similar industries
Experience leading data and analytics strategy highly preferred
Proven ability to deliver complex technology and data programs on time, with measurable impact on revenue, efficiency, or customer satisfaction
Strong understanding of how to apply emerging technologies and data science/AI to transform customer and partner experiences
Skilled at building high-performing teams, instilling process discipline, and fostering innovation
Fully embraces LoadUp’s mission and values
Believes technology and data are both growth engines and means of serving a higher purpose
What we offer:
Competitive Compensation
Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance
Flexible Spending & Savings Options – FSA or HSA accounts