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Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
Job Responsibility
Manages daily kitchen utility operations and staff
Orders and manages necessary supplies
Schedules events, programs, and activities
Monitors inflow of ordered materials
Conducts china, glass and silver inventories
Controls inventories of food, equipment, smallware, and liquor
Inspects supplies, equipment, and work areas
Investigates and follows-up on employee accidents
Manages all equipment, china, glass and silver
Supervises employees ability to follow loss prevention policies
Enforces proper cleaning routines
Enforces proper use and cleaning of dish room machinery
Ensures food holding and transport equipment is in working order
Ensures compliance with laws and regulations
Ensures compliance with food handling and sanitation standards
Utilizes interpersonal and communication skills
Supervises and manages employees
Provides leadership, vision and direction
Ensures and maintains productivity level of employees
Serves as a role model
Achieves and exceeds goals
Celebrates successes
Encourages mutual trust, respect, and cooperation
Communicates performance expectations
Establishes open, collaborative relationships
Participates in management of department's controllable expenses
Strives to improve service performance
Solicits employee feedback
Understands impact of department's operation on overall property financial goals
Attends meetings and communicates to improve quality of service
Manages day-to-day operations
Emphasizes guest satisfaction
Provides guidance and direction to subordinates
Recruits, interviews, selects, hires, and promotes employees
Trains employees in safety procedures
Provides feedback to individuals
Reviews employee satisfaction results
Ensures disciplinary procedures are completed
Ensures property policies are administered fairly
Ensures utility staff is trained regarding sanitation, equipment handling and chemical usage
Participates in employee progressive discipline procedures
Requirements
High school diploma or GED
4 years experience in the procurement, food and beverage, culinary, or related professional area
OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the procurement, food and beverage, culinary, or related professional area