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Chief Steward

Austria, Vienna Employment contract 2263.00 EUR / Month · Job Posted June 09, 2026
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Job Description

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

Job Responsibility

  • Supervision and coordination of daily stewarding operations in cooperation with our external stewarding partner
  • Ensuring compliance with hygiene and cleanliness standards in accordance with HACCP guidelines
  • Monitoring cleaning processes, equipment handling and maintenance in all kitchen and back-of-house areas
  • Conducting hygiene and quality checks, including supervision of external services
  • Supporting duty roster planning, inventories and administrative tasks
  • Training, guiding and supporting stewarding Ladies and Gentlemen in line with The Ritz-Carlton standards

Requirements

  • Experience in a similar supervisory role within the upscale hospitality industry
  • Knowledge of HACCP and hygiene standards
  • Strong organizational and communication skills
  • Hands-on, reliable and service-oriented personality
  • Good command of German and/or English
  • Vocational training in hospitality or culinary operations is beneficial
  • Experience working with external service providers is an advantage
  • A valid working permission for Austria is required for this position

Nice to have

  • Experience working with external service providers is an advantage
  • Vocational training in hospitality or culinary operations is beneficial

What we offer

  • Become part of the Top 1% of Hospitality Professionals
  • Work in a 5-star environment
  • Excellent career opportunities worldwide
  • Regular training & development opportunities
  • Motivated and supportive team
  • Unique employee benefits
  • Competitive compensation
  • A two-day Onboarding

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