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Chief Operations Officer

Ireland, Athlone · Job Posted May 05, 2026
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Job Description

Ethos Care is a leading multi-site residential care group, is seeking an experienced Chief Operations Officer (COO) to join its senior leadership team. This is a key executive role with overall responsibility for driving operational performance, organisational effectiveness, and sustainable business growth across a national portfolio of services. Reporting directly to the Chief Executive Officer (CEO), the COO will play a pivotal role in executing the organisation’s strategic vision, ensuring that operational structures, systems, and teams are aligned to deliver high-quality, consistent, and efficient services. The role requires a strong focus on performance management, governance, and continuous improvement within a regulated environment. The successful candidate will be responsible for translating strategy into clear operational plans and measurable outcomes, leading multi-site operations, and embedding a culture of accountability, excellence, and continuous improvement across the organisation. As COO, you’ll take ownership of day-to-day performance across our nursing home network, ensuring each home is running effectively, safely, and in line with our values. You’ll work closely with the CEO and leadership team to turn strategy into action—and results.

Job Responsibility

  • Driving operational performance, organisational effectiveness, and sustainable business growth across a national portfolio of services
  • Translating strategy into clear operational plans and measurable outcomes
  • Leading multi-site operations
  • Embedding a culture of accountability, excellence, and continuous improvement across the organisation
  • Taking ownership of day-to-day performance across the nursing home network
  • Ensuring each home is running effectively, safely, and in line with our values
  • Working closely with the CEO and leadership team to turn strategy into action and results

Requirements

  • A Level 8 (Honours) degree in Business, Management, Finance, Operations, or a related field
  • A postgraduate qualification (e.g. MBA or Master’s in Strategy, Leadership, or Operations) is a strong advantage
  • Professional certifications in project management, leadership, or operational excellence are a plus
  • 10–15 years’ experience in operations, corporate management, or a related sector
  • 5+ years in a senior leadership or executive role with full accountability for performance
  • Proven success managing and optimising multi-site operations, ideally across diverse locations
  • A track record of driving efficiency, quality, and sustainable growth
  • Experience working within regulated environments with strong governance and compliance oversight
  • Strong commercial and financial acumen, including P&L ownership, budgeting, and cost control
  • Skilled in operational planning, performance management, and KPI delivery
  • Experience leading transformation, scaling operations, and continuous improvement initiatives
  • Solid understanding of governance, risk, and compliance frameworks
  • Strategic mindset with the ability to turn vision into execution
  • Proven leader who builds, develops, and inspires high-performing teams
  • Confident decision-maker who balances commercial, operational, and people priorities
  • Excellent communicator with the ability to influence at all levels, including Board
  • Resilient, adaptable, and effective in fast-paced, complex environments
  • Values-driven, with a strong focus on quality, accountability, and continuous improvement

Nice to have

  • Experience delivering digital transformation or process optimisation across multiple sites
  • Background in regulated, service-led sectors (e.g. healthcare, social care, hospitality)
  • Understanding of care environments or clinical governance structures (beneficial, not essential)

What we offer

Competitive executive package

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