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The Chief Operating Officer (COO) is a senior leadership role that supports the day-to-day functioning and long-term wellbeing of Old Massett Village Council. Reporting to the Band Administrator (Chief Administrative Officer), the COO works alongside Council, senior leadership, and program managers to ensure OMVC’s operations are effective, sustainable, and aligned with community priorities. The COO plays a key role in turning community vision into action. This position supports strong systems, respectful workplace culture, and coordinated service delivery, while ensuring that OMVC’s resources—financial, operational, and land-based—are managed with care, accountability, and cultural integrity. As a member of the Senior Management Team, the COO contributes to broader leadership initiatives and supports the organization as a whole.
Job Responsibility:
Help translate Council direction, the Community Comprehensive Plan, and strategic priorities into practical and achievable work plans
Support departments in working together toward shared community goals
Promote long-term thinking that reflects Haida values and responsibility to future generations
Provide oversight and coordination across OMVC departments
Support responsible budgeting, financial monitoring, and resource planning in collaboration with Finance and program leaders
Ensure land, capital, and operational resources are managed respectfully and sustainably
Support and mentor program managers and departmental leaders
Foster a respectful, collaborative, and culturally grounded workplace
Support human resource planning, staff development, and organizational wellbeing
Uphold confidentiality, integrity, and professionalism in all aspects of the role
Work closely with Council, committees, and senior leadership to support informed and transparent decision-making
Prepare reports, updates, and briefing materials for Council and governance bodies
Build positive working relationships with community members, partners, and external stakeholders
Strengthen internal systems, policies, and processes to improve service delivery and accountability
Support emergency management planning and organizational readiness
Encourage continuous learning and improvement across the organization
Requirements:
Minimum 5 years of management experience, including senior leadership responsibilities
Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field
MBA or advanced degree is considered a strong asset
Experience working with Indigenous governments or community-based organizations is an asset
Understanding of Haida culture and governance, or a demonstrated commitment to learning and working respectfully within it
Strong strategic thinking and operational leadership skills
Solid financial understanding, including budgeting and reporting
Clear, respectful, and effective communication skills
Strong problem-solving and decision-making abilities
Proficiency in Microsoft Office 365 and comfort with evolving digital tools
Ability to manage priorities independently and collaboratively
Community-minded, respectful, and approachable
Thoughtful, adaptable, and grounded in service
Able to balance competing needs with care and good judgment
Comfortable working in both in-person and virtual environments
Nice to have:
MBA or advanced degree
Experience working with Indigenous governments or community-based organizations