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We are hiring a Chief Operating Officer to lead cross functional execution across the company and ensure that our core operational teams can deliver with speed, clarity, and accountability. This person will manage our site side and sponsor side delivery teams, own the operating cadence, and serve as a close partner to our CEO and leadership team to help the company scale. In the next 12 to 24 months, this role will be central to delivering on our enterprise partnerships, driving adoption of our AI platform across research sites, and scaling our geographic expansion.
Job Responsibility:
Lead Delivery and Operational Execution
Manage our site side and sponsor side delivery teams, ensuring clear priorities and high quality execution across onboarding, adoption, enterprise delivery, and geographic expansion
Build the operational structure, processes, and decision making systems needed to support scale and consistency
Ensure teams execute with clear goals, consistent tracking, and timely decisions, and that compliance is built into how work gets done
Drive the Company Wide Operating Cadence
Own leadership level operating rhythms including OKR setting, operational planning cycles, and leadership meetings
Improve coordination across teams by establishing clear, predictable structures for how cross functional initiatives are planned, executed, and communicated
Requirements:
3+ years experience as a COO or in a senior operational leadership role with comparable scope and responsibility, with a track record in operating roles rather than primarily advisory or consulting work
Significant experience owning customer facing delivery functions in a fast paced startup, in a company between 50 and 500 people
Strong business judgment with the ability to gather input from teams, determine key priorities, and make clear decisions when situations are ambiguous
Demonstrated ability to partner effectively with a CEO or executive team to translate company level goals into actionable plans
Must be based in EST time zone. (Candidates in France may be considered)
Nice to have:
Experience working within a platform or marketplace model
Exposure to regulated industries or environments handling sensitive data
What we offer:
6 weeks vacation
9 holidays plus 4 floating holidays
16 weeks of paid maternity leave
Comprehensive health insurance
Competitive salary and equity
An inclusive workplace committed to equal opportunity and reasonable accommodations