Chief Operating Officer Job at The Renaissance Network, Inc.

Job Description

Our client is a rapidly growing, well-funded, private equity-backed EdTech publisher delivering high-impact instructional solutions to the US K-12 market. Following significant institutional investment and strong market adoption, the company is scaling its operations to support accelerated growth, product expansion, and market penetration. The company is seeking a highly strategic and operationally rigorous Chief Operating Officer (COO). Partnering closely with the Chief Executive Officer and the Board of Directors, the COO will oversee the modernization and scaling of the company's operational infrastructure, product delivery pipelines, customer success mechanisms, and cross-functional execution. This executive will ensure the business achieves its aggressive value creation plan while maintaining a culture of educational excellence and high performance.

Job Responsibility

Drive the Value Creation Plan: Translate the overarching corporate vision and private equity investment thesis into actionable, measurable operational strategies and KPI frameworks across all departments
Optimize Product Delivery Pipelines: Oversee the operational lifecycle of digital and print-supplemental curriculum delivery, ensuring seamless coordination between product development, content engineering, supply chain, and deployment
Infrastructure & Systems Modernization: Evaluate and upgrade internal systems, enterprise software (ERP/CRM/LMS integration), and cross-departmental workflows to support a multi-X growth trajectory
Establish Operational Rigor: Implement data-driven performance management structures utilizing clear OKRs and dashboards to track efficiency, margin optimization, and organizational capacity
Board & Sponsor Engagement: Act as a key liaison to the Private Equity sponsor
prepare and present comprehensive operational metrics, variance analyses, and scalability assessments for Board of Directors meetings
Capital Allocation & Budgeting: Collaborate with the CFO to manage operational P&L, optimize resource allocation, and ensure capital expenditures directly align with growth milestones
Post-Sale Excellence: Champion the optimization of the customer lifecycle—from strategic implementation and rostering to customer success and technical support—ensuring world-class retention and Net Promoter Scores (NPS) across school districts
Cross-Functional Alignment: Bridge silos between Sales, Marketing, Product Development, and Finance to ensure organizational readiness for peak K-12 seasonal adoption cycles (Back-to-School)

Requirements

Minimum of 10–15 years of progressive executive leadership experience, with a proven track record as a COO, EVP of Operations, or equivalent scale-up role within a K-12 EdTech or K-12 instructional publishing environment
Direct experience operating within a PE-backed portfolio company is highly preferred
Proven success scaling a technology or content platform business from early/mid-stage growth to substantial scale (e.g., $50M+ ARR and beyond)
Deep understanding of the operational nuances of the US K-12 purchasing ecosystem, including state adoptions, district procurement timelines, implementation complexities, and student data privacy compliance (FERPA/COPPA)
Ability to command respect from both educational content creators and sophisticated software engineering teams, balancing pedagogical impact with technical scalability

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Chief Operating Officer

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