This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The COO & Deputy Trust Officer will oversee the bank's daily operational performance, ensure safe and sound delivery of stablecoin issuance, custody, reserve and settlement workflows, and help fulfill fiduciary obligations under OCC expectations (12 CFR Part 9).
Job Responsibility:
Lead all day-to-day operational functions for the trust bank including issuance operations, custody operations, reserve operations, reconciliation, and customer settlement flows
Design and maintain operational playbooks, business continuity procedures, and control frameworks aligned with OCC safety and soundness expectations
Oversee operational readiness for product changes, new asset types, new partners, and new currencies
Work closely with engineering to ensure operational workflows are ready to go
Support the Trust Officer in fulfilling fiduciary responsibilities for all custody and safekeeping activities
Oversee fiduciary recordkeeping, including account setup, segregation, ledger accuracy, and periodic reviews
Ensure trust operations meet OCC fiduciary standards, including §9.6 annual reviews, fiduciary audits, internal controls, and documentation
Act as acting Trust Officer when designated by the President/Board
Implement and maintain OCC-aligned internal control systems across operations, custody, reconciliation, and settlement
Ensure compliance with GENIUS Act requirements related to issuance, redemption, and lawful-order execution
Partner with Compliance and CRO on operational risk testing, issue remediation, and supervisory responses
Maintain audit-ready documentation, operational logs, and evidence repositories for OCC examinations
Coordinate execution across engineering, legal, product, compliance, finance, and treasury teams
Lead operational readiness reviews for new features, new jurisdictions, and new integrations with custodians and banking partners
Drive cross-functional alignment on SLAs, exception handling, operational uptime, and incident root-cause analyses
Oversee relationships with banking partners, reserve custodians, and critical vendors
Ensure all partners meet OCC third-party risk expectations
Maintain vendor performance dashboards, SLAs, due diligence packages, and ongoing monitoring
Own the bank's operational continuity, incident management, and crisis playbooks
Lead triage and resolution of operational incidents, coordinating across engineering, custody, and compliance
Oversee post-incident assessments and ensure timely remediation
Provide regular updates to the Board and Risk Committee on operational performance, control testing results, and emerging operational risks
Present metrics and KPIs related to mint/burn SLAs, reconciliation integrity, reserve operations, custodian performance, and operational incidents
Requirements:
10+ years of experience in bank operations, trust operations, custody operations, or payments operations in a regulated financial institution