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We have an exciting opportunity to join our leadership team at The University of Kansas Health System St. Francis Campus as a Chief Operating Officer. As a member of the senior management team, the Chief Operating Officer (COO) will actively participate in strategic, operational, and financial decision-making. The COO will work closely with the CEO in all aspects of hospital management, site coordination, and organizational integration activities to ensure achievement of adopted goals and strategies. The COO will have an active role in establishing systems and organizational structure to support the overall vision and strategic direction of the organization as well as assessing and identifying operational strategies, performance metrics, and financial opportunities to execute.
Job Responsibility:
Provides administrative direction, evaluation, and coordination of the functions and activities for the operation of assigned clinical and non-clinical departments
Collaborates routinely with the CEO concerning policy recommendations and suggested courses of action pertinent to the efficient operation of assigned departments
Manages the implementation for major strategic, clinical and/or operational initiatives
Mentors and develops leaders, fostering achievement of goals and objectives, high performing leadership practices, collaboration, and innovation
Guides department leaders in establishing measures of performance, increased productivity, quality improvement, and cost management
Initiates, coordinates, and enforces policies and procedures
Leads and manages change through influence to achieve performance
Attends Board of Trustees, Medical Staff, and community meetings
Strategizes and drives process improvements. These may focus on innovative care delivery and operational models designed to improve clinical services, outcomes, patient throughput, and patient safety
Promotes the use and implementation of technology in order to streamline operations, facilitate communications, and optimize work processes
Collaborates with other teams for the implementation of programs, policies, and procedures that address how patient care needs are assessed, met, and evaluated
Ensures patient and family centered care is comprehensive, coordinated, and monitored for effectiveness through a quality improvement model. This should result in outcome measures that outperform national benchmark statistics in clinical areas
Allocates financial, information, and human capital for improvement activities to ensure delivery of cost effective and efficient services to patients, physicians, and hospital departments
Serves as a member of the executive leadership team with a focus on building and supporting relationships with internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning
Assumes an active role with the hospital’s governing body, senior leadership, medical staff, management, and other clinical leaders in the hospital’s decision-making structure and process
Communicates expectations, develops leaders, and advances the organization to meet needs and strategic priorities that are current and/or anticipated
Promotes relationships with community organizations to improve patient outcomes and the health of the communities served
Establishes structures, processes, and expectations that support lifelong professional learning, role development, and career growth
Collaborates with directors in hiring, orientation, evaluation, discipline, and education of clinical staff
Rounds on patients, families, employees, and physicians to enrich communication, ensure alignment, oversee operations, and ensure that the experience is positive
Communicates with impact in order to effectively engage others and achieve desired results
Recognizes the broad and long-term implications of business decisions and plans
Adheres to the “Code of Conduct” and “Behavior Standards”
Requirements:
Master's degree is required. Preferred MHA or MBA
5+ years of experience in hospital administration
Excellent leadership and interpersonal skills to effectively communicate ideas, problems, instructions (written and oral) with corporate management staff, facility management staff and employees
Ability to analyze situations, evaluate data, recommend, and implement courses of action that would improve the functioning of the company
Ability to interpret, adapt, and apply guidelines, policies and procedures
Ability to use sound judgment in decision making and react calmly and effectively in an emergency situation
Knowledge of strategic planning and short and long-range goal implementation
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