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Chief of Staff

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Tandem

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

170000.00 - 250000.00 USD / Year
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Job Description:

As Chief of Staff to the CEO at Tandem, you will act as a senior operator and trusted partner in running the company. You will help translate strategy into execution, ensure the most important initiatives actually happen, and drive alignment across a rapidly scaling organization. This is a leadership seat, not a support role, with broad scope, real authority, and constant exposure to the decisions that matter most. You will work across every major function — product, operations, growth, commercial, data, and finance — with a mandate to increase velocity, clarity, and accountability.

Job Responsibility:

  • Help define, set, and drive company-wide goals, operating priorities, and success metrics — ensuring alignment from leadership through execution
  • Own cross-functional initiatives that are critical to the business and lack a natural home, driving them from problem definition through results
  • Act as a true thought partner to the CEO on strategy, planning, and decision-making across growth, product, operations, and org design
  • Build and maintain systems for performance tracking, metrics reporting, and ongoing visibility into how the business is actually operating
  • Ensure follow-through on key decisions by identifying ownership gaps, escalating issues early, and driving resolution across teams
  • Support fundraising, board preparation, and major external relationships with rigorous analysis, narratives, and execution support
  • Play a central role in executive hiring, performance management, and leadership effectiveness as the company scales

Requirements:

  • 5–10 years of experience working in an environment that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
  • Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
  • Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
  • Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
  • High NPS with your former teammates
What we offer:
  • Fully covered medical, vision, and dental insurance
  • Memberships for One Medical, Talkspace, Teladoc, and Kindbody
  • Unlimited paid time off (PTO) and 16 weeks of parental leave
  • 401K plan setup, FSA option, commuter benefits, and DashPass
  • Lunch at the office every day and Dinner at the office after 7 pm
  • Offers Equity

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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