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Drive end-to-end execution of Security UX priorities in alignment with Microsoft’s Security, Quality, and AI transformation goals
Partner with the CVP and leadership team to shape strategy, define success measures (KPIs), and track progress
Synthesize complex inputs into clear narratives, insights, and recommendations to inform executive decision-making
Anticipate risks, surface trade-offs, and ensure alignment on priorities across the organization
Design and run the Rhythm of Business (ROB), including leadership team meetings, business reviews, and executive engagements
Enable high-functioning leadership team dynamics through clear agendas, decision frameworks, and follow-through
Ensure alignment within UX and across Microsoft Security organizations to drive integrated outcomes
Orchestrate work across disciplines to support a cohesive product and customer experience
Help evolve and operationalize the UX operating model (e.g., AI-driven workflows, design-engineering collaboration)
Identify and remove friction across teams, ensuring seamless execution of shared priorities
Drive clarity on roles, accountabilities, and engagement models across the organization
Serve as people manager of the UX Business Manager who is responsible for overseeing core business operations, including planning cycles, budget alignment, and ensuring adherence to compliance, privacy, and security expectations
Serve as people manager of the UX Executive Admin who is responsible for managing the CVP’s calendar and travel needs, including a wide variety of logistics for the broader UX organization
Develop clear, compelling executive narratives for leadership reviews, board engagements, and company-wide communications
Translate complex strategy and operational details into concise, executive-ready messaging
Ensure consistency and clarity of messaging across internal and external stakeholders
Prepare leadership for key engagements, including Q&A, deep dives, and strategic discussions
Partner with HR and leadership to drive a high-performing, inclusive, and growth-oriented culture
Monitor organizational health signals and lead initiatives to improve engagement and effectiveness
Support hiring, onboarding, and development efforts across Security UX
Reinforce a culture of quality, accountability, and continuous learning
Lead complex, cross-organizational initiatives aligned to strategic priorities (e.g., AI transformation, operating model evolution, quality improvements)
This includes working closely with other Chiefs of Staff within the Microsoft Security division, as well as Chiefs of Staff who support UX/Design exec leaders in other divisions across the company
Bring clarity to ambiguous problems and drive them to execution
Act as a force multiplier for the CVP, stepping in to lead initiatives that require senior-level ownership
Champion innovation, experimentation, and new ways of working
Requirements
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources or business-related roles OR equivalent experience
Proven experience in business management, strategy, or operations (typically 8+ years or equivalent)
Experience working with or supporting senior executives and leadership teams
Track record of driving cross-functional initiatives in complex, matrixed organizations
Strategic thinking and execution excellence
ability to operate from vision to delivery
Exceptional communication and storytelling skills
Ability to influence without authority across diverse stakeholders
Strong analytical rigor and business judgment
Ability to operate in ambiguity and driving clarity
High trust, discretion, and professionalism
Operates with a service-oriented mindset focused on maximizing the effectiveness of the leader, leadership team, and organization
Thrives in fast-paced, dynamic environments
Acts as a connector and orchestrator across teams
Passionate about customer-centricity, design excellence, and driving meaningful impact