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The Chief of Staff (CoS), Programs is the senior internal operational leader responsible for the day-to-day management, coordination, and execution of operations within a research environment. The CoS provides integrated leadership across scientific support operations, technical and non-technical personnel management, program execution, administrative functions, and financial oversight. While the Principal Investigator (PI) retains authority over scientific direction and technical judgment, the CoS holds formal supervisory authority over all Geneva-employed personnel and is accountable for operational performance, compliance, and workforce effectiveness. This is an embedded role, requiring daily presence in the laboratory environment to ensure operational readiness, staff supervision, and real-time execution.
Job Responsibility:
Serve as the most senior Geneva employee on-site, with full supervisory responsibility for all Geneva personnel
Oversee research operations and employee productivity, ensuring team members thrive and research priorities, goals, and objective key results (OKRs) are achieved on schedule
Directly supervise scientific support staff, technical research personnel, non-technical program management staff, and administrative personnel
Lead recruiting, onboarding, performance management, coaching, corrective action, and professional development in coordination with Geneva People Operations
Develop and mentor staff to strengthen technical capability, operational discipline, and internal leadership capacity
Foster disciplined, collaborative, and mission-driven laboratory culture
Assure all Geneva employees comply with The Geneva Foundation and Federal site policies, procedures, and SOPs
Collaborate with leadership to set annual goals and communicate vision to broader team
Provide regular operational, technical and financial updates to leadership
Assess and design internal operations, identify areas of process enhancement, and lead successful execution of change management plans to deliver efficiency and effectiveness of operations
Collaborate with Geneva corporate personnel and Principal Investigators (PIs) on audits, administration, and regulatory compliance activities
Own day-to-day internal operations laboratory, translating scientific priorities and institutional requirements into executable operational plans
Ensure operational readiness of laboratory and office environments, including space utilization, equipment coordination, safety practices, and continuity of operations
Oversee non-technical program management functions, including schedules, milestones, deliverables, internal reporting, and coordination across teams
Serve as the primary internal coordination point for operational engagement to ensure timely and compliant completion of required research, administrative, and educational activities
In collaboration with leadership, develop and effectively implement fiscal and financial operational strategies, initiatives, and resource management plans
In conjunction with research statements of work and timelines and Geneva Finance, conduct budget and operational analysis, budget forecasts and recommend options for novel approaches and cost-effective strategies
Develop and manage financial reporting in coordination with Geneva finance, program management personnel, and portfolio personnel
Analyze and track program requirements and funding in the near to medium term time horizon (one to five years)
Optimize staff, materials, and equipment through monitoring expenditures and outcomes
Ensure optimal use of funds and personnel to meet research and educational mission
Requirements:
Master’s degree (or higher) in Business Administration, Health Administration, Science or Engineering field, or a related field
Minimum of 10 years of progressively responsible experience in research operations, laboratory management and operation, or complex program operations within a federal, academic, nonprofit, or government-affiliated research environment
10+ years’ experience in developing research program strategies and plans
Demonstrated experience supervising multidisciplinary technical and non-technical personnel in an in-person setting
8+ years’ direct experience interpreting and implementing federal and non-federal sponsor guidelines and regulations required
Strong working knowledge of sponsored research operations, internal controls, and compliance requirements
Experience overseeing the financial execution of research programs, including coordination with finance team on budgeting, expenditure tracking, forecasting, and resource allocation in a sponsored research environment
Experience working with DoD-affiliated research environments preferred
Prior experience in a Chief of Staff, Operations Director, or equivalent internal leadership role
Able to exercise independent judgment in fast-paced, high-pressured environment with strict deadlines and to manage multiple projects
Excellent communication skills with the proven ability to convert strategic vision into sound operating business plans and processes with the experience necessary to effectively focus and motivate employees
Proven ability to solve complex technical and management problems in a timely and professional manner
Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner
Nice to have:
Experience working with DoD-affiliated research environments preferred
What we offer:
medical, dental, and vision healthcare
Flexible Spending Account
Health Savings account, with employer contribution
Coverage is provided for employees and family members including domestic partners
Short-and long-term disability
Employee Assistance Program
Life & ADD insurance
403b retirement plan with generous employer match
flexible leave options
11 paid holidays per year
up to 4 weeks of paid time off in a rolling year
Employees may qualify for PSLF as Geneva is a 501(c)(3) nonprofit organization