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As Chief of Staff, North America Operations, you will serve as a trusted strategic partner to the Head of Operations and act as a force multiplier across our manufacturing footprint. This high-impact leadership role is designed for a hands-on, execution-oriented professional who thrives at the intersection of strategy, operations, data, and people. You will help translate vision into execution, elevate operational performance, and build consistency across plants—while reinforcing a culture of safety, accountability, and continuous improvement.
Job Responsibility
Act as second-in-command to the Head of Operations and backfill Plant Managers as needed
Drive financial and operational KPIs across North America
Leverage AI, analytics, dashboards, and visual tools to enable insight-driven decisions
Lead Operational Excellence initiatives using Lean, Engineering, and Project Management methodologies
Translate ambiguous challenges into actionable solutions
Support budgeting, monthly performance reviews, and variance mitigation
Coordinate strategic initiatives including mergers and acquisitions
Influence cross-functional teams to share best practices and drive sustainable improvements
Champion change management and culture-building aligned to a 100% Safe Everywhere mindset
Represent RHI Magnesita North America at internal and external forums
Requirements
University degree in Engineering, Operations Management, or related field
3+ years of experience in a manufacturing or industrial environment
Strong analytical, systems-thinking, and problem-solving skills
Demonstrated ability to influence leaders and teams without direct authority
Solid financial acumen, including budgets, capex, and operational cost drivers