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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Chief of Staff - HLS

United Kingdom, Multiple Locations · Job Posted March 04, 2026
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Job Description

The Chief of Staff is a senior individual contributor and trusted strategic partner to the General Manager, Healthcare Services & Partner Success. This role is accountable for driving operational rigor, execution excellence, and cross‑functional alignment across a complex, global Healthcare services and partner ecosystem. Operating with a high degree of autonomy, the Chief of Staff translates executive intent into clear priorities, integrated execution plans, and measurable outcomes. The role serves as an extension of the GM—anticipating risks, resolving ambiguity, and ensuring disciplined execution across Sales, Delivery, Engineering, Finance, and Partner organizations. This position is critical to ensuring clarity, momentum, and accountability across Worldwide Healthcare Services & Partner Success.

Job Responsibility

  • Own and run the business operating cadence, including leadership forums, reviews, and executive rhythms
  • Shape agendas, synthesize insights, and drive decision‑making outcomes
  • Act as an extension of the GM, proactively identifying risks, dependencies, and priority conflicts
  • Lead complex, cross‑geo, cross‑functional initiatives spanning services delivery transformation, partner readiness, and go‑to‑market execution
  • Translate strategy into structured execution plans with clear milestones, risks, dependencies, and success metrics
  • Ensure alignment between Worldwide strategy and regional execution
  • Own business performance management across revenue, margin, utilization, attach, partner contribution, and services health
  • Produce executive‑grade insights and narratives (not just reporting) for leadership consumption
  • Identify trends, risks, and opportunities early and drive corrective actions
  • Coordinate across Global SI and CSP partners, regional leaders, and central teams to ensure readiness and execution
  • Support the global partner strategy with structured governance, clarity of roles, and accountability
  • Enable scalable, repeatable partner operating models across regions
  • Influence senior stakeholders across Sales (ATU/STU), Delivery, Engineering, Product, Finance, GPS, and external partners
  • Resolve friction, drive decisions, and maintain momentum across competing priorities
  • Lead through influence without authority in a matrixed environment
  • Craft clear, consistent narratives for leadership, field teams, and partners
  • Ensure alignment and clarity of messaging across geographies and functions

Requirements

  • Proven experience in Business Program Management, Chief of Staff, or Strategy & Operations roles at enterprise scale
  • Demonstrated success operating at global / worldwide scope
  • Experience working across Sales, Delivery, Engineering, Finance, and Partner organizations
  • Strong written and verbal communication skills with executive audiences
  • Healthcare and Life Sciences experience

Nice to have

  • Familiarity with Microsoft operating models, cadence of business, and enterprise‑scale execution
  • Experience working in complex, matrixed organizations with competing priorities and high executive visibility
  • Track record of translating strategy into executable plans with clear milestones, dependencies, and outcomes
  • Ability to influence and align senior stakeholders without direct authority across Sales, Delivery, Engineering, Finance, and Partner teams
  • Strong background in data‑driven performance management, including revenue, utilization, delivery health, and partner contribution metrics
  • Proven success working across global partner ecosystems (SIs, CSPs), including governance, readiness, and execution models
  • Experience driving worldwide operating rhythms, executive reviews, and leadership decision forums
  • Demonstrated experience supporting Professional Services, Partner Success, or Services Delivery organizations
  • Healthcare or Life Sciences domain experience, including familiarity with regulated environments, clinical stakeholders, and healthcare delivery models
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