Chief Information Officer Job at Software Resources (Los Angeles)

Chief Information Officer

Software Resources

Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Chief Information Officer (CIO), is the leader of the University information technology department and reports to the SVP Finance / CFO. This position manages an operational budget of $4 million with a yearly capital budget of $ 1 million. The CIO has a team of 4 technology managers who supervise a team of 25 technology professionals providing University technology services across a small University enterprise. The CIO influences strategic technology decision making across the University requiring meeting-with and consultation with varying stake holders. The CIO develops and implements an information technology (IT) long-term plan that enables the University in achieving the its strategic plan in a resource constrained environment. The CIO also serves as the University’s Information Security Officer responsible for ensuring that cyber governance, risk and compliance obligations are met.

Job Responsibility:

Create and maintain the University IT strategic road map that aligns to the University strategic plan
Collaborate with department leaders to assess near and long term system and network capacity needs
Create and maintain documentation as it relates to system and network security, network mapping, processes, and service records
Design a comprehensive IT project methodology to ensure the technology priorities of the college are identified, prioritized, communicated and completed timely
Partner with Operations management on the selection of University wide systems
Develop an IT staff development plan to maintain technical knowledge on all systems
Develop, implement and maintain policies, procedures, and associated training plans for system and network administration, usage, and disaster recovery
Develop and manage the annual IT operating and capital budget
Develop and monitor IT vendor relationships
Develop the security road map including the implementation of NIST cyber security framework
Ensure that the enterprise networks and applications are secure and meets Gramm-Leach Bliley Act (GLBA), Health Insurance Portability and Accounting Act (HIPAA) and Payment Card Industry (PCI) compliance and data security standards
Supervise the periodic internal security assessments and the external security assessments
Attend IT security seminars to maintain knowledge of system and networking industry best practice
Provide guidance and direction for complex technical security systems including XDR, SIEM/SOAR, Firewall and WAF solutions
Develop and maintain IT University policies and standards
Supervise technology managers and directors
Ensures the continuous delivery of IT services including continuity of operations and disaster recovery plans
Identify and develop key performance metrics, create and analyze reports including but not limited to: performance of contracted resources, measure network uptimes, completion of helpdesk tickets to defined service level agreements (SLA), timely completion of IT initiatives, customer satisfaction
Lead and refine the IT governance for the college and promote adherence to the process with all areas
Understands accreditation standards and expectations specific to the department and adheres to policies and procedures to meet or exceed such standards
Proactively assesses potential items of risk and opportunities of vulnerability in the network
Performs other duties as assigned or requested
On call on weekends and nights

Requirements:

Regionally accredited Bachelor’s degree (B.A., B.S.) required
Master degree (M.A., M.S.) prefer and/or equivalent of education and experiences
Preferred certificate CISSP: Certified Information Systems Security Professional
15+ years of experience in IT system administration and/or IT security assessment
Higher Education experience a plus
Proven experience and track record in effectively leading and managing a large and comprehensive Information Technology organization
Ensures excellent negotiation of systems and component acquisitions, end-user service agreements, and vendor service agreements
Strong communications skills, both written and oral
Organized, responsive and highly thorough problem solver
Experience with software and security architectures
Knowledgeable of cloud infrastructure environment
Experience with security practices of Intranet and Extranet
Experience with higher education environment including learning management system (LMS), University research needs, and student experience requirements
Knowledgeable with virtualization, VMware and Hyper-V
Experience with products from multiple vendors: Client, Cisco, VMware, PRTG, Dell, Crowdstrike, Google Apps, Microsoft Windows and Servers, Office 365, and Apple products
Skilled with collaborating and maintaining good working relationships and interacting with peers and resources in other departments
Ability to handle multiple projects simultaneously
Ability to follow complex technical instructions
Ability to analyze problems and develop solutions
Self-starter and detail oriented
The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position
Ability to distinguish color variations
Occasionally stooping, frequent standing, Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, seeking far and near, and lifting up to 50 lbs
Occasionally required to work in confined space and poor lighting
High pace and high volume environment
Frequent variety of unrelated tasks
Constant calculating interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity
Ability to work effectively with a diverse community

Nice to have:

Higher Education experience a plus
Preferred certificate CISSP: Certified Information Systems Security Professional

What we offer:

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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