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ACI Infotech Logo ACI Infotech · IT - Administration

Chief Information Officer

United States · Job Posted December 14, 2025
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Job Description

ACI is scaling a modern, governed, AI-first enterprise. The CIO will be the senior owner of our global technology backbone and the executive sponsor for data, security, and platform strategy. You will turn strategy into shipped capabilities that improve how our teams build, sell, deliver, and support solutions for clients. This is a hands-on, outcomes-focused role with direct influence on growth, margin, and customer experience.

Job Responsibility

  • Own the enterprise technology strategy aligned to business priorities in sales, delivery, finance, people, and client success
  • Chair architecture and investment councils
  • Set standards for integration, data, cloud, identity, and AI usage
  • Establish KPIs for reliability, security, cost, and agility
  • Publish a quarterly exec scorecard and action plan
  • Evolve our application portfolio across CRM, PSA, ERP, HRIS, collaboration, MDM, observability, and developer platforms
  • Build a governed data foundation with clear lineage, access controls, and self-service analytics
  • Drive interoperability across tools and vendors
  • Retire redundant systems and contracts
  • Lead enterprise security and privacy programs across identity, device, data, and application layers
  • Maintain readiness for client and regulatory requirements in the US, EU, MEA, and APAC
  • Oversee incident response, disaster recovery, and business continuity
  • Operationalize safe and useful AI for employees and clients with strong policy guardrails
  • Stand up MLOps, data quality, and monitoring practices
  • Sponsor pilots that convert into managed, measurable services
  • Build a high performing team across architecture, engineering, IT operations, security, and data
  • Use a product operating model for internal platforms with roadmaps, backlogs, and SLAs
  • Develop vendor, partner, and audit relationships
  • Negotiate value and resilience into contracts

Requirements

  • 12 plus years leading large scale enterprise technology portfolios in multi region environments
  • Proven track record modernizing core systems, consolidating platforms, and delivering measurable business outcomes
  • Ownership of enterprise security and compliance programs, including identity, endpoint, cloud, data, and application controls
  • Demonstrated success implementing governed AI and analytics in production with clear KPIs, cost controls, and risk management
  • Budget accountability, portfolio planning, vendor management, and board level communication
  • Architecture depth across cloud, networks, data platforms, integration patterns, and zero trust security
  • Fluency with CRM and revenue systems, finance and ERP, HR tech, collaboration stacks, and developer platforms
  • Strong data literacy
  • Product leadership
  • Change leadership

Nice to have

  • Experience in services and solutions businesses that operate on outcome based engagements
  • Familiarity with Databricks, Snowflake, Unity Catalog, modern observability, and secure agent orchestration
  • Background working with privacy regimes and regulated data in multiple regions

What we offer

  • Attractive salary, performance bonus, and stock options
  • Benefits aligned to a leadership role in a high-growth business
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