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The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting Crescent goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Crescent and brand standards.
Job Responsibility:
Ensure proper operations, maintenance, service and repair of all equipment
Oversee and participate in the Preventative Maintenance program, ensuring that all rooms and public space meet Crescent and brand standards
Train and supervise the hourly Engineering staff and coordinate all scheduling
Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis
Focus the Engineering Department on their role in contributing to the Guest Service Index (G.S.I.)
Motivate, coach, counsel and discipline all Engineering personnel according to Company standards
Prepare and conduct all Engineering interviews and follow hiring procedures according to Company standards
Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Company standards
Respond to employee emergency situations using information contained in S.D.S. sheets
Keep S.D.S. sheets current and easily available
Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment
Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items stocked
Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards
Manage energy expenses and continually work towards energy conservation
Ensure that the Preventative Maintenance program is implemented and administered according to Crescent standards
Evaluate and spot check the work of all staff and contractors or outside laborers
Handle guestroom maintenance requests in a timely manner
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
Immediately follow up on any alarms to determine the exact location and cause
Determine emergency status and report to Guest Services and/or the General Manager with findings
Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers
Carry and Respond to Radio Calls at all times
Act as emergency contact person
Attend monthly all-employee meetings and any other functions required by management
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
Ensure that pool and spa are in compliance with area health codes
Use proper two-way radio etiquette at all times when communicating with other employees
Ensure the proper use of radio etiquette within department
Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures
Establish and maintain key control system
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal
Check the lighting and irrigation periodically
Requirements:
At least 5 years of progressive experience in a hotel or a related field
or a 2-year college degree required
Supervisory experience required
High School diploma or equivalent required
Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific
Current certification and licensing to operate and repair the hotels boilers and chillers as required
Must have a valid driver's license for the applicable state
Long hours sometimes required
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Ability to stand during entire shift
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions