Chief Design Officer Job at Credit Genie (New York)

Job Description

Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability. We are seeking a visionary Chief Design Officer (CDO) with extensive expertise in mobile and digital experiences to lead the strategic design direction of our consumer-facing fintech products while remaining deeply hands-on in day-to-day design execution. As a key member of the executive leadership team and the founding leader of our design organization, you will shape the overall design vision, build the team from the ground up, and drive innovation across our platform. Your leadership will define how millions of users engage with our ecosystem, ensuring intuitive, scalable, and transformative experiences that align with our mission of financial empowerment—spanning mobile apps, web, and emerging channels on iOS, Android, and beyond.

Job Responsibility

Strategic Design Leadership – Define and champion the company's design vision, strategy, and roadmap, ensuring alignment with business objectives, market trends, and technological advancements in fintech
Hands-On Design Execution – Remain actively involved in the end-to-end design process, including user research, wireframing, prototyping, and UI/UX delivery, particularly as we establish foundational processes and deliverables
Experience Optimization and Innovation – Architect user-centric, interactive experiences that enhance retention, engagement, and conversion, while pioneering new features that simplify financial journeys and set industry benchmarks
Simplifying Financial Complexity – Collaborate with executive stakeholders, product, engineering, and data teams to distill intricate financial concepts into elegant, accessible designs that drive user adoption and long-term value
Design System and Brand Evolution – Establish and evolve a robust, scalable design system that upholds mobile best practices, reinforces our brand identity, and supports seamless multi-platform experiences
User Advocacy and Insights – Lead efforts to deeply understand user needs through advanced research, analytics, and testing, using data to inform executive decisions and influence product strategy
Executive Collaboration – Partner with C-suite leaders, including the CEO, CTO, and CMO, to integrate design thinking into company-wide initiatives, ensuring designs are innovative, feasible, and scalable for global growth
Team Building and Mentorship – Build and lead a high-performing design organization from the ground up, recruiting top talent, mentoring designers at all levels, defining processes, and cultivating a collaborative environment that promotes creativity, diversity, and design excellence
Industry Influence – Represent Credit Genie as a thought leader in fintech design, contributing to external forums, publications, and partnerships to elevate our brand and attract talent

Requirements

10+ years of professional experience in product design, with a proven track record in executive or senior leadership roles focused on mobile and digital consumer experiences in high-growth environments
Hands-On Leadership – Comfort and enthusiasm for staying deeply involved in design execution while scaling a design team in an early-stage or rapidly evolving organization
Strategic UX Expertise – Profound knowledge of iOS, Android, and cross-platform design patterns, UI frameworks, and best practices for scalable, user-centered digital ecosystems
Design Philosophy – Demonstrated ability to transform complex systems into intuitive, frictionless experiences that deliver measurable business impact
Tool Proficiency – Mastery of Figma, Sketch, Adobe Creative Suite, prototyping tools, and emerging design technologies
Portfolio – An exceptional portfolio highlighting strategic design leadership, hands-on mobile-first innovations, and successful launches of consumer-facing products at scale
Executive Communication – Outstanding skills in articulating design strategies, influencing stakeholders, and fostering cross-functional alignment at the highest levels
Leadership Experience – Proven success in building and scaling design teams from early stages, driving organizational change, and integrating design into core business strategy

Nice to have

Fintech Leadership – Executive experience in financial services, lending, or banking, with a history of designing products that reshape user behaviors in regulated industries
Proven Track Record – History of leading designs for products that achieve viral growth, high user retention, and significant market disruption

What we offer

Offers Equity
Offers Bonus
100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment
Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox
401(k) with a 3.5% match and immediate vesting
Meal program available for both lunch and dinner
Pre-tax benefits, including a $1,000 HSA match
Life and accidental insurance
Flexible PTO
short & long term disability insurance

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