Chief Concierge Job at Marriott Bonvoy (Abu Dhabi)

Chief Concierge

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

India , Pune

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinates day-to-day operations
Develops specific goals and plans
Supports concierge team
Understands the impact of department’s operations
Supports the establishment of an effective database
Establishes relationships with local attractions, restaurants and other businesses
Provides recommendations and arranges services for guests
Maintains awareness of cultural differences
Provides check-in and check-out services
Maintains knowledge of rooms and their locations

Fulltime

Assistant Chief Concierge

At Four Seasons Resort and Residences Puerto Rico, the Assistant Chief Concierge...

Location

United States of America , Río Grande

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proficiency in written and spoken English and Spanish
Previous experience in a hotel or similar customer service role preferred
Strong computer skills and experience with relevant software programs
Demonstrated leadership abilities and experience managing or training staff
Excellent organizational and problem-solving skills, with the ability to handle multiple tasks effectively

Job Responsibility

Provide high-level hospitality and professionalism in all guest interactions, handling special requests, inquiries, and complaints with efficiency
Assist the Chief Concierge in managing daily Concierge Desk operations, ensuring all guest requests are addressed promptly and accurately
Supervise and mentor Concierge Desk staff, including conducting performance evaluations and managing schedules
Process incoming and outgoing packages, messages, and mail accurately and in a timely manner
Maintain current and accurate information on local restaurants, attractions, and events, and build relationships with local vendors to facilitate guest reservations and ticketing
Support the storage and retrieval of guest luggage and packages as needed

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Bell Attendant

To provide a personal service to all the guests, fully aware and following the h...

Location

United Arab Emirates , Ras Al-Khaimah

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

To provide a personal service to all the guests, fully aware and following the hotel standards and procedures
To ensure that all guests receive a warm welcome and that they enjoy their stay / visit being offered the finest personal service
To personally greet and escort the guests rather than pointing out directions
To ensure that the privacy of the guests and the confidentiality of the information is respected
To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost
To assist guests with room changes in coordination with the Front Office department
To deliver messages, mail, parcels, newspapers, etc. to guests and hotel departments as per departmental standards and procedures
To be aware of the room set ups and to inform the guests accordingly (rooming)
To check the cars and rooms for forgotten items and to respect the Lost & Found procedures
To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility

Fulltime

New

Chief Concierge

The Four Seasons Hotel Madrid is looking for a Chief Concierge. Candidates with ...

Location

Spain , Madrid

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Managerial Concierge experience in luxury hotels
Attention to detail
Strong interpersonal and relationship-building skills
Ability to multi-task with excellent organizational skills
Be a team player
Desire to focus on the development of our team
Legal right to work in Spain
Fluency in English and Spanish

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
Complimentary Dry Cleaning for Employee Uniforms
50 natural days of vacation, and the day of the birthday free
Complimentary Private Health insurance
Complimentary Employee Meals

Fulltime

Senior Concierge

The Concierge team at Four Seasons Hotel Tokyo at Marunouchi is dedicated to pro...

Location

Japan , Tokyo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1–2 years experience preferred in luxury hospitality or exceptional talent from line staff
Strong communication skills in Japanese and English (business level)
Ability to operate computers, Microsoft Office, and Opera
Teamwork, problem-solving skills, and strong commitment to service

Job Responsibility

Maintain professional relationships with colleagues, supervisors, and all departments
Comply with and enforce Four Seasons Standards of Conduct
Assist and supervise the Concierge team under the Guest Experience Manager / Chief Concierge
Create a positive and motivated working environment
Assist in other areas of the department as needed
Communicate effectively in Japanese and English
Ensure policies and benchmark standards are applied correctly
Deliver the highest level of hospitality during guest interactions
Gather guest feedback and actively resolve issues
Process packages, faxes, and messages accurately and timely

What we offer

Competitive salary and comprehensive benefits package
Excellent training and development opportunities
Employee discount at any Four Seasons worldwide
Complimentary dry cleaning for uniforms
Complimentary employee meals
Additional property-specific benefits

Fulltime

Concierge Officer

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a successful ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices
Process parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Store and retrieve guest luggage and packages
Utilize a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing

Job Responsibility

During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing
Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices
Process parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Work harmoniously and professionally with co-workers
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Concierge

We currently have an opportunity for a Concierge to join our iconic Four Seasons...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in luxury hospitality operations
natural talent for ensuring guests feel at home
excellent interpersonal and relationship-building skills
exceptional eye for detail
must possess the legal right to work in Italy
fluency in Italian

Job Responsibility

Reporting into the Chief Concierge
responsible for responding to a wide variety of guest needs and requests
adding personal recommendations and touches to ensure guests receive the highest levels of service excellence

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Assistant Chief Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Ensure that any outstanding requests from the previous day receive priority and are resolved
Monitor inventory and order general office supplies
Notify Loss Prevention/Security of any guest reports of theft
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Fulltime

Chief Concierge

Marriott Bonvoy

Location:
United Arab Emirates , Abu Dhabi

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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Job Description:

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Job Posted:January 26, 2026

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Job Posted:
January 26, 2026