CrawlJobs Logo

Chief Concierge

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
India , Pune

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

Job Responsibility:

  • Coordinates day-to-day operations
  • Develops specific goals and plans
  • Supports concierge team
  • Understands the impact of department’s operations
  • Supports the establishment of an effective database
  • Establishes relationships with local attractions, restaurants and other businesses
  • Provides recommendations and arranges services for guests
  • Maintains awareness of cultural differences
  • Provides check-in and check-out services
  • Maintains knowledge of rooms and their locations
  • Ensures repeat and VIP guests are receiving appropriate service
  • Responds to emergency situations
  • Maintains awareness of daily operations and events
  • Maintains knowledge of daily house-count, arrivals/departures, VIPs
  • Provides warm welcome and anticipation of guest needs
  • Encourages and building mutual trust, respect, and cooperation among team members
  • Serving as a role model
  • Establishes and maintains open, collaborative relationships with employees
  • Ensures concierge team effectively handles guest requests
  • Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction
  • Improves service by assisting individuals to understand guest needs
  • Responds to and handles guest problems and complaints
  • Sets a positive example for guest relations
  • Interacts with customers to obtain feedback
  • Supports employees understanding of customer service expectations
  • Interacts with guests to obtain feedback
  • Provides information to supervisors and co-workers
  • Analyzes information and evaluates results
  • Informs and/or updates the executives and the peers
  • Participates in departmental meetings

Requirements:

  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • no prior work experience required

Additional Information:

Job Posted:
July 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Chief Concierge

New

Bell Attendant

To provide a personal service to all the guests, fully aware and following the h...
Location
Location
United Arab Emirates , Ras Al-Khaimah
Salary
Salary:
Not provided
sofitel.accor.com Logo
SOFITEL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To provide a personal service to all the guests, fully aware and following the hotel standards and procedures
  • To ensure that all guests receive a warm welcome and that they enjoy their stay / visit being offered the finest personal service
  • To personally greet and escort the guests rather than pointing out directions
  • To ensure that the privacy of the guests and the confidentiality of the information is respected
  • To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost
  • To assist guests with room changes in coordination with the Front Office department
  • To deliver messages, mail, parcels, newspapers, etc. to guests and hotel departments as per departmental standards and procedures
  • To be aware of the room set ups and to inform the guests accordingly (rooming)
  • To check the cars and rooms for forgotten items and to respect the Lost & Found procedures
  • To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility
  • Fulltime
Read More
Arrow Right
New

Chief Concierge

Responsible for supporting all aspects of Concierge functions in accordance with...
Location
Location
Malaysia , Penang
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • no prior work experience required
Job Responsibility
Job Responsibility
  • Coordinates day-to-day operations, ensuring quality and standards
  • Develops goals and plans to prioritize and accomplish work
  • Supports concierge team to drive guest satisfaction
  • Understands impact on property financial goals
  • Supports establishment of an effective database for attractions
  • Establishes relationships with local attractions and businesses
  • Provides recommendations and arranges services for guests
  • Maintains awareness of cultural differences
  • Provides check-in and check-out services
  • Maintains knowledge of rooms and hotel facilities
  • Fulltime
Read More
Arrow Right
New

Chief Concierge - Welcome Office

Responsible for supporting all aspects of Concierge functions in accordance with...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • no prior work experience required
Job Responsibility
Job Responsibility
  • Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Develops specific goals and plans to prioritize, organize, and accomplish work
  • Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
  • Supports the establishment of an effective database to be used by all team members for restaurant and local attractions
  • Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences
  • Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping)
  • Maintains awareness of cultural differences needed to meet guest's specific needs and requirements
  • Provides check-in and check-out services and handles reservations when needed
  • Maintains knowledge of rooms and their locations, services and facilities of the hotel
  • Fulltime
Read More
Arrow Right

Assistant Chief Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
  • Review shift logs/daily memo books and document pertinent information in logbooks
  • Ensure that any outstanding requests from the previous day receive priority and are resolved
  • Monitor inventory and order general office supplies
  • Notify Loss Prevention/Security of any guest reports of theft
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
What we offer
What we offer
  • Training
  • development
  • recognition
  • a place where you can pursue your passions in a luxury environment with a focus on holistic well-being
  • true camaraderie with a diverse group of co-workers
  • part of a community
  • Fulltime
Read More
Arrow Right

Assistant Chief Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem
  • Review shift logs/daily memo books and document pertinent information in logbooks
  • Ensure that any outstanding requests from the previous day receive priority and are resolved
  • Monitor inventory and order general office supplies
  • Notify Loss Prevention/Security of any guest reports of theft
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Fulltime
Read More
Arrow Right
New

Senior Product Manager (AI Search)

At Seismic, Product Managers are at the forefront of crafting our product vision...
Location
Location
United States
Salary
Salary:
119500.00 - 206200.00 USD / Year
seismic.com Logo
Seismic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Academic background in Business, Economics, Mathematics, Engineering, or related STEM field
  • 4+ years of proven software Product Management experience
  • 2+ years of experience in information retrieval and search systems
  • 2+ years of experience in the machine learning & data science space, ideally hands-on
  • Experience in Python or related languages for data analytics and machine learning
  • Product taste - you have a demonstrated passion for user experience and for solving customer problems and delivering software that delights users
  • Understand modern machine learning technologies and platforms - you understand what it takes to build & maintain AI systems that work at scale
  • Technical acumen – you can have credible conversations with engineer stakeholders about technical tradeoffs, technologies, scalability, etc
  • Strategic thinker, analytical, detail-oriented, and results-oriented with excellent problem-solving skills
  • Motivated self-starter able to translate uncertainty and ambiguity into clear, crisp plans. Ability to develop a strong point of view and collaborate with humility and diplomacy to drive your vision forward
Job Responsibility
Job Responsibility
  • Develop a deep understanding of Seismic’s product, its customers’ problems, and the Sales Enablement space to deliver solutions that drive growth and customer retention & delight
  • Translate product strategy into roadmaps that are informed by input from customers, cross-functional stakeholders, market and competitive research
  • Build a business case for investment, integrating usability studies, research, and market/competitive analysis to articulate initiative recommendations and trade-offs to leadership and cross-functional stakeholders
  • Develop specifications, negotiate & define scopes, and partner with our design, engineering, and data science teams to deliver new capabilities to our customers
  • Work hands on with data scientists to build AI & ML models and applications, both from a strategic and tactical perspective, assessing tradeoffs and evaluating results
  • Define and analyze key metrics that inform decision making and measure success of product initiatives
  • Support the go-to-market process and collaborate with Product Marketing, Sales and Customer Success to achieve launch readiness and drive adoption
  • Engage with customers on security and privacy matters pertaining to deploying AI models in regulated and non-regulated industries
  • Fulltime
Read More
Arrow Right
New

Customer Account Management Representative Senior

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Undergraduate university degree in a related field of study, such as aeronautical engineering, aviation management, business administration or another substantially related field
  • Minimum of ten (10) years related experience in business or commercial aviation
  • Minimum of two (2) years related experience in a customer facing role
  • Excellent organizational and planning skills
  • Solid project management skills
  • Ability to understand complex technical specifications and certification constraints
  • Exceptional communication skills
  • Eloquent and persuasive speaker with strong presentation skills
  • Strong customer orientation
  • Team player and leader within a multidisciplinary project team
Job Responsibility
Job Responsibility
  • Act as a primary point of contact with our customer base for the detailed completion definition of aircraft interior and exterior completion finishes, furnishings and equipment configurations along with their associated technical specification packages
  • Support the International and Domestic wide-body sales teams as they meet with prospects and customers on completion related issues
  • Liaise with all internal stakeholders including, but not limited to, Engineering, Interior Design, Program Management, Estimation and Finance, Legal, Contract Management and Sales to ensure that all Completion Definition specifications are consistent with our business strategy while ensuring that customer expectations are exceeded
  • Accountable for obtaining the necessary management and customer approvals, thereby committing the company to the build and delivery of the final Completion Definition Package approved
  • Follow the Aircraft build, Inform and lead our customers to ensure their readiness to start delivery activities
  • Coordinate and lead Aircraft delivery activities with the customer an internally to ensure a seamless process and amazing customer experience while meeting company delivery schedule targets
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right
New

Senior Data Manager

Embark on a transformative journey as a “Senior Data Manager” at Barclays, where...
Location
Location
India , Noida; Gurgaon
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Oversee Collation, analysis distribution MI to management and stakeholders across the bank
  • Manage one MI Analyst supporting the business
  • Demonstrate a thorough understanding of multiple software systems and a detailed working knowledge of Excel or other data systems to merge and filter large quantities of data for ease of use
  • Create and maintain Tableau dashboards utilised by Financial Crime Execution for reporting and analysis purpose
  • Create and maintain Databases/Excel for workflow including vba/macro’s and general formula’s
  • Extract data from Barclays source systems (such as Fullserve and Jetbridge) to identify high-risk customers
  • Create and run SQL code to be able to obtain data for the team from our data warehouse
  • Prepare MI relating to the HR Forums to present at the monthly/annual risk forums
  • Contribute to the enhancement of the HR Forum function to enhanced oversight, drive efficiencies and automation of activities where possible
  • Assess and identify areas of focus from the MI so as to advise peers, Management and others of potential issues
Job Responsibility
Job Responsibility
  • Manage various FinCrime Execution related MI, both BAU and new requests
  • Work alongside the EDD Team, Risk Assessment Unit and Coverage to collate, analysis and distribute Key data to help drive enhanced Client reviews or investigations
  • Creation of BAU reports and adhoc bespoke reports
  • Enable data-driven strategic and operational decision making through extracting actionable insights from large datasets, performing statistical and advanced analytics to uncover trends and patterns, and presenting findings through clear visualisations and reports
What we offer
What we offer
  • Wellness rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • modern workspaces
  • collaborative areas
  • state-of-the-art meeting rooms
  • hybrid working
  • structured approach to hybrid working with fixed, ‘anchor’, days
  • Fulltime
Read More
Arrow Right