Chief Commercial Officer

• Lead and inspire the global commercial organisation including Sales, Marketing, Partnerships, Implementations, Account Management and Customer Success
• Own and deliver revenue growth targets across all regions and sectors, maintaining our high growth year on year
• Drive a high performance, metrics driven culture across all commercial functions, ensuring clear accountability and measurable success
• Personally lead and support major enterprise deals, including deal structuring, commercial negotiation and complex multi stakeholder engagement with tier 1 banks and global fintechs
• Partner with Product and Engineering leadership to ensure market feedback and customer needs are embedded into the product roadmap
• Optimise the full customer lifecycle, from acquisition to onboarding, retention and expansion, ensuring a consistent and exceptional customer experience
• Establish and execute the global go to market strategy, including territory planning, market segmentation and account prioritisation
• Leverage advanced sales, marketing and partnerships tools, automation platforms and AI driven solutions to increase efficiency, target the right opportunities and accelerate sales cycles
• Work closely with the CEO, Head of Sales and ELT to shape company strategy and identify new market opportunities
• Ensure operational excellence across all commercial processes, including forecasting, pipeline management and reporting
• Represent FrankieOne externally at key industry events, conferences and in media engagements

• Proven success as a CCO, CRO or senior commercial leader in a high growth fintech, identity or fraud environment
• Experience leading large, multi disciplinary go to market teams across sales, marketing, partnerships, implementations and customer success
• Deep enterprise bank/fintech sales experience, ideally with identity, fraud, compliance or fintech products, and a track record of closing complex, high value deals
• Strong expertise in deal structuring and commercial negotiation at enterprise level
• Ability to manage and shorten long sales cycles while maintaining high win rates in competitive markets
• Strong strategic thinker with the ability to execute tactically and lead from the front on major deals
• Global experience and cultural fluency, with a track record of operating in multiple regions and markets
• Highly proficient in modern sales, marketing and partnerships technologies, including AI powered tools, CRM, automation platforms and analytics systems
• Data driven decision maker with strong forecasting and operational discipline
• Exceptional communicator, negotiator and relationship builder at C suite level

Experience in regulated industries highly desirable

• Competitive salary + ESOP + benefits
• Hybrid flexible work with regular team offsites and strategy sessions