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Chick-fil-A Manager

United States, Cleveland Employment contract 50000.00 - 55000.00 USD / Year · Job Posted June 29, 2026
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Job Description

The Chick-Fil-A Manager is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes.  Oversees and manages dining operations where customers order prepared food from a menu.

Job Responsibility

  • Leverages Aramark's coaching model to engage and develop team members to their fullest potential
  • Ensures individual and team performance meets objectives and client expectations
  • Ensures safety and sanitation standards in all operations
  • Maintains effective client and customer rapport for mutually beneficial business relationships
  • Identifies client needs and communicates operational progress
  • Ensures the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Creates value through efficient operations, appropriate cost controls, and profit management
  • Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensures entire team is trained and able to execute
  • Supervises team regarding production, quality and control
  • Maintains a safe and healthy environment for clients, customers and employees
  • Primarily responsible for food service at an assigned retail food location
  • Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • Assists in location forecast and accounting
  • Conducts period inventory
  • performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
  • Coordinates activities with other internal departments
  • Interfaces with vendors and key service users within client organization
  • Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
  • Develops and implements retail services plans to improve service, quality and profitability of service areas
  • Maintain effective working relationships with other departments to provide a unified retail experience for customers

Requirements

  • Requires at least 4 years of experience
  • Requires 1-3 years of experience in a management role
  • Previous experience in retail required
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time
  • Ability to demonstrate excellent customer service using Aramark's standard service model

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • 401(k)
  • paid days off such as parental leave and disability coverage
  • one time sign-on bonus of $1,500.00

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