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The Hollies Farm Shop is a vibrant and dynamic family-owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far. Our ever-evolving selection of artisan-made breads, cheeses, cured meats, and luxury wines, beers, champagnes, and spirits are a testament to our dedication to quality and diversity. We take pride in sourcing only the freshest, locally produced fruits and vegetables, which we lovingly showcase alongside our international food picks. At the Hollies, we are constantly looking to the future and striving to innovate, while always staying true to our roots. Our team of friendly and knowledgeable staff is always on hand to offer advice and recommendations, and we are committed to providing a shopping experience that is second to none.
Job Responsibility
Maintain a clean, hygienic, and safe environment according to health and safety guidelines
Represent the department in dealings with suppliers, EHO’s and suppliers in the absence of the supervisor/manager’s
Comply and monitor with daily HACCP, LOGIT checks
Accommodate EHO visits and ensure compliance is met
Maintain excellent standards of food hygiene, safety, and compliance
Food preparation, ensure all dishes meet quality standards
Ensure consistency during busy breakfast, brunch, and lunch services
Work seamlessly with other departments to ensure smooth running of daily operations
Opening & Closing Responsibilities - Assist with opening/closing the kitchen, including cleaning and equipment shutdown
Adhere to strict to allergen procedures and prevent cross-contamination
Create and maintain a positive, collaborative working atmosphere
Report concerns to the Kitchen supervisor/manager, as soon as possible
Collaborate with kitchen team to provide excellent food and service
Maintain a consistent, seamless service in the absence of supervisor/manager
Provide excellent customer service, assist customers, and handle complaints professionally – Escalating where necessary
Monitor stock levels, rotate products (fridge/freezer/displays), and minimise waste
Maintain accurate inventory records
Keep stock areas orderly and accessible
Ensure inventory storage supports efficiency and cleanliness
Requirements
Strong initiative and sound decision-making abilities
Be able to stand for long periods of time
The resilience to handle pressure and fluctuating workloads
High standards of cleanliness and attention to hygiene protocols
A proactive approach to safety and compliance across the department