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Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
Job Responsibility:
Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant
supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures
maintains food preparation handling and correct storage standards
recognizes superior quality products, presentations and flavor
plans and manages food quantities and plating requirements for the restaurant
communications production needs to key personnel
assists in developing daily and seasonal menu items for the restaurant
ensures compliance with all applicable laws and regulations regulations
follows proper handling and right temperature of all food products
estimates daily restaurant production needs
prepares and cooks foods of all types, either on a regular basis or for special guests or functions
checks the quality of raw and cooked food products to ensure that standards are met
determines how food should be presented and creates decorative food displays
supervises and coordinates activities of cooks and workers engaged in food preparation
utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
leads shift teams while personally preparing food items and executing requests based on required specifications
supervises and manages restaurant kitchen employees
manages all day-to-day operations
understands employee positions well enough to perform duties in employees' absence
encourages and builds mutual trust, respect, and cooperation among team members
serves as a role model to demonstrate appropriate behaviors
ensures and maintains the productivity level of employees
ensures employees are cross-trained to support daily operations
ensures employees understand expectations and parameters
establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work
understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
effectively investigates, reports, and follows-up on employee accidents
knows and implements company safety standards
provides services that are above and beyond for customer satisfaction and retention
manages day-to-day operations, ensuring quality, standards, and meeting the expectations of the customers on a daily basis
improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
sets a positive example for guest relations
emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
empowers employees to provide excellent customer service
handles guest problems and complaints
interacts with guests to obtain feedback on product quality and service levels
identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
Requirements:
High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area
What we offer:
An environment where backgrounds of associates are valued and celebrated
inclusion in a global team
focus on continuous improvement
employee training on menu items including ingredients, preparation methods and unique tastes
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