Chef Concierge Job at Four Seasons (Sydney)

Assistant Chef Concierge

We are looking for a passionate Assistant Chef Concierge who strives for excelle...

Location

United States of America , Maui, Hawaii

Salary:

77604.00 - 85773.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

College Degree or equivalent experience
Two years previous hotel management experience, preferably in the concierge
Working knowledge of the Concierges aspect of Four Seasons services, policies or operations and general knowledge of Hotel Services
Knowledge for the ability to operate computer equipment and the concierge system
The Ability to read and speak English
Hawaii Food Handler Card
Maui Liquor Card
Les Clefs d’Or preferable
Tuberculosis Clearance

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Director of Rooms

The Director ensures that standards are met for their departments and that guest...

Location

Egypt , Sharm El Sheikh

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree or equivalent
Minimum seven years in a luxury hotel environment, three years in key Rooms Division capacities
Excellent spoken and written English knowledge, bi-lingual helpful
Demonstrates supervisory skills
good judgement and common sense

Job Responsibility

Direct and control the activities of the Concierge, Guest Services, Front Office, Reservations, Housekeeping, Laundry/Valet, Telephone, Valet Parking, Security, Health Club/Spa and Housekeeping to ensure adherence to Four Seasons’ standards, policies and procedures
Directly supervise the Front Desk Manager, Reservations Manager, PBX Manager, Executive Housekeeper, Health Club Manager, Gift Shop Manager, Chef Concierge, Laundry Manager and Guest Services Manager on an on-going basis
Prepare and conduct performance evaluations in accordance with hotel policy
Ensure that qualified personnel are selected, hired and trained in all areas of responsibility
Review activities and conduct inspection tours in areas of responsibility to ensure desired standards of quality, service, cleanliness and controls are maintained
Prepare annual plan and rationale for Rooms Division revenue and expenses
endeavor to maximize departmental profit and control costs
Contribute to the development of the hotel’s annual marketing plan
Insure proper image is being maintained by all Division employees with respect to grooming and uniform standards
Support and participate in all hotel programs, policies and procedures with special emphasis on the orientation of new employees

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Assistant Chef Concierge

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

India , Bengaluru

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Ensure all guest interactions reflect the legendary Four Seasons level of hospitality—warm, professional, responsive, and anticipatory
Handle complex guest requests and situations with sound judgment, personalized service, and timely resolution
Support the team in managing inquiries related to hotel services, operations, city attractions, events, and special arrangements with accuracy and local insight
Oversee concierge recommendations, ticketing, restaurant reservations, and guest itinerary planning, ensuring information is accurate, up-to-date, and curated with personalized touches
Supervise daily front office operations, including Reception, Concierge, Bellstand, and Lobby coverage, ensuring smooth workflow and consistent adherence to Four Seasons standards and policies
Provide on-the-floor support during peak business periods or staffing shortages
Ensure proper handling, storage, and retrieval of guest luggage and packages in coordination with Bell Staff
Monitor accuracy in processing guest requests, messages, faxes, mail, and deliveries
Assist in leading, coaching, and mentoring front office colleagues to uphold Four Seasons Core Standards
Support training initiatives, service refreshers, and skill development programs

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Chef Concierge

The Chef Concierge is responsible for responding to a variety of requests in a t...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
College degree preferably in hotel/restaurant management, or equivalent experience
Excellent personal presentation and interpersonal skills
Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Ability to read, write, and speak English
This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts

Job Responsibility

Takes part in the interview process and trains the Concierge Staff. Takes the lead in day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Assures that Concierge Staff knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas to provide information, ticketing, and reservations for guests
Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing
Works closely with Front Desk, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Concierge Coordinator

We have streamlined the most consistent + tech-driven experience in the short-te...

Location

Multiple , Remote

Salary:

16.00 - 19.00 USD / Hour

AvantStay

Expiration Date

Until further notice

Requirements

Fluent English speaker
2-3+ years VIP Customer Service and/or Concierge experience required
Background in the Luxury Travel industry strongly preferred
Background in Sales and/or a Call Center environment preferred
Positive, enthusiastic, and passionate about the travel & hospitality industry
Ability to understand and convey issues and technical concepts
Strong sense of team mentality and reliability, a self-starter
Capable of quickly learning new software systems & keeping up with changing updates to our technology and processes
Strong written and verbal communication skills and excellent attention to detail
Ability to handle + manage your own workload, stay on top of sales leads, follow up with potential sales, and keep track of your ongoing clients needs

Job Responsibility

Sell Concierge services to guests with a focus on quarterly team revenue goals
Create itineraries and experiences that enhance the guest's stay
Create proposals & itineraries to bring our offer to life for guests
Interact with guests via phone, SMS, and email to ensure customer satisfaction
Respond promptly, personally, and professionally to guest inquiries to open the conversation and ensure they feel welcome
Convert new requests into confirmed services and effectively manage lead opportunities and outreach efforts
Support field operation teams and guest experience coordinators in maintaining a consistent guest experience with high-level service and consistency
Assist and develop programming with Concierge Manager & Concierge Supervisors, as needed
Keep relevant systems updated with customer information and confirmation details
Provide knowledgeable and correct information on AvantStay properties and policies

Fulltime

Luxury Villa Specialist

Are you an experienced travel professional with a background in post-booking con...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Excellent organisation and precision
Background in luxury travel planning and/or villa rentals (strongly preferred) for HNW clients
A calm, confident approach to client communication and multitasking
A genuine passion for travel with solid first-hand destination knowledge
Confidence liaising with international suppliers and clients
Familiarity with itinerary or travel platforms / apps is a plus, but not essential

Job Responsibility

Planning and booking exceptional travel extras for clients, from private chefs to helicopter tours
Creating detailed itineraries filled with a variety of experiences tailored to the client’s tastes
Building personalised apps with all key trip details, from check-in times to concierge services
Liaising with local suppliers and luxury experience providers to assist in organising required extras
Communicating with villa owners and property managers to organise arrivals and special requests
Researching and recommending local gems—restaurants, cultural sites, events and more

What we offer

Annual bonus tied to company performance and number of bookings managed circa £7k–£10k
25 days’ annual leave, increasing by 1 day for each year of service
Hybrid model with 2 days working from home (and potential for a 3rd)
Option to work abroad or remotely for up to 45 days annually post-probation
Opportunities to travel and experience destinations first-hand

Fulltime

Concierge Events Partnership Executive

The Events Partnership Executive will support the development and delivery of a ...

Location

United Kingdom , London

Salary:

Not provided

Fortnum & Mason

Expiration Date

Until further notice

Requirements

Excellent planning, organisational, and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously
Exceptional attention to detail, ensuring accuracy and high standards across all aspects of work
Proven experience in planning, coordinating, and delivering events from concept through to execution
Highly motivated, proactive, and results-driven, with a strong desire to succeed both individually and as part of a team
A genuine passion for the brand, with the ability to act as a brand ambassador at all times
Strong interpersonal, written, and verbal communication skills, with demonstrable customer-facing experience
Commercially aware and sales-focused
High level of computer literacy, with advanced proficiency in Microsoft Excel
Strong understanding of the premium/luxury marketplace and the expectations of high-value customers
Full UK driving licence and use of own vehicle

Job Responsibility

Provide comprehensive operational support across the full event lifecycle, from initial partnership agreements and planning through to on-site delivery and post-event wash-up
A highly functional operationally, proactively identifying potential risks or issues before they arise and ensuring robust contingency plans, logistics, and resources are in place to resolve challenges swiftly and effectively
Develop, implement, and continuously improve operational protocols, processes, and ways of working
constructively challenge thinking, decisions, and established processes to drive efficiency, quality, and best practice
Serve as the primary on-site representative and “Face of Fortnum’s” at events, confidently engaging with customers, clients, partners, and stakeholders while upholding brand values, service standards, and reputation at all times
Demonstrate exceptional organisational, time management, and project management capabilities, ensuring multiple workstreams are prioritised and delivered accurately, on time, and to a consistently high standard
Take full end-to-end ownership of assigned projects, working autonomously while remaining accountable for planning, execution, delivery, and evaluation of outcomes
Coordinate operational aspects of event delivery, collaborating closely with internal teams and external suppliers to ensure seamless execution, clear communication, and alignment to agreed objectives
Ensure all operations are executed with sustainability at the forefront of our thinking
Management of day-to-day administrative duties

What we offer

A competitive salary
Annual discretionary bonus
A generous store and restaurant discount
A subsidised staff restaurant which uses Fortnum’s ingredients
25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
Excellent pension scheme
Invitation to our annual staff party
Additional annual leave and incredible gifts once you’ve been with us for 5 years

Fulltime

Restaurant General Manager

This full-time position is part of our Food and Beverage Management team and is ...

Location

United States of America , Vail

Salary:

95000.00 - 110000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Three + years of previous managerial experience in fast paced Food and Beverage setting required, preferably in a luxury resort environment
Previous experience with MICROS or other POS system preferred
Must have working knowledge of division operations, service, cost control, labor control and accounting
Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications
Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
Fluency in English is required
This job requires applicants to have current work authorization in the United States

Job Responsibility

Grow the restaurant business, by working with OpenTable to optimize seating capacity and increase the business volume
Drive the average check and food to beverage ratio to maximize average spend per guest
Be a local ambassador, be highly connected with local concierges, real estate, transportation companies etc
Work with PR and Marketing to promote the restaurant to influencers, local concierge, business professionals and hotel guests
Liaising with the Catering team to promote and execute restaurant buyouts and private dining events
Entertain influencers, journalists, and business promoters
Promoting new meal periods like Brunch, Après Tivo, Breakfast for locals and private events
Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction not only while guests are dining, but with on-line reviews as well
Accountable for Financial Performance, Restaurant P&L, Guest satisfaction, maintaining server and culture standards and driving best practices
Responsible for the development and success of the Restaurant Management team which includes 3 Assistant Managers, Lead Sommelier and Lead Host

What we offer

Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Complimentary dry cleaning of uniforms

Fulltime

Chef Concierge

Four Seasons

Location:
Australia , Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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