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At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Job Responsibility:
Be an IKEA Ambassador
provide fast, efficient and memorable service
stay knowledgeable about in-store specials, delivery options, product features and benefits
support the team with additional duties
Requirements:
6-month work experience in a customer service environment
amazing attention for details
ability to juggle multiple competing priorities
top-notch customer service skills
ability to assess customer needs quickly
ability to strike up a conversation easily
ability to work in a physically demanding, fast-paced environment
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