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Checkout Supervisor

New Zealand, Christchurch · Job Posted June 28, 2026

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Job Responsibility

  • Delivering outstanding customer service and resolving customer issues
  • Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, training and overseeing the day-to-day operations of the Checkout department
  • Completing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, click and collect, Lotto, cleaning and trolleys
  • Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

Requirements

  • At least 1-year experience in a customer service role in a position with responsibility, people management or a Supervisory role
  • A commitment to excellent customer service
  • The ability to work in a busy environment effectively
  • Great communication, leadership, and team-building skills
  • Fantastic organization and resilience
  • Holding a current LCQ and Duty Manager’s Certificate

What we offer

  • Supportive Owner/Operators and a collaborative leadership team
  • A strong team culture and positive working environment
  • Commitment to ongoing training and development
  • full training
  • free onsite parking
  • commitment to ongoing training
  • opportunity to further develop customer service, problem-solving, and leadership skills

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