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At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Job Responsibility:
Build and retain long-lasting relationships with new and existing customers in a multichannel retail environment
Ensure a positive and joyful experience for all IKEA visitors and customers
Set up services
Gather customer feedback
Make things right for customers
Connect to people by listening to their personal needs
Create genuine interactions
Requirements:
Passionate about people, business, IKEA’s purpose and continuously driving better performance
Energized by increasing customer value, driving business growth and contributing to overall success and results through people
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