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Checkout Services Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Canada , North York, Ontario

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Contract Type:
Not provided

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Salary:

20.15 CAD / Hour

Job Description:

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Job Responsibility:

  • Be an IKEA Ambassador by providing memorable customer service and problem solving
  • Stay current with IKEA product knowledge, in-store and online specials, updates on returns and exchange policies, and awareness of all Customer Relations action plans
  • Ensure recovered product is put away properly, area is stocked and presentable visually, and all shelf labels are clear and accurate
  • Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards
  • Assist team members with additional duties, as required

Requirements:

  • At least 6 months of customer service work experience in retail
  • Amazing attention for detail and ability to juggle multiple priorities
  • Top notch customer service skills – meet customers with compassion, handle long queues, assess problems and deliver solutions quickly
  • Top notch coordination skills
  • Comfortable with computers and generally technology-savvy
What we offer:
  • Wellness days (in addition to vacation days)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and healthy meal options in co-worker restaurant)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (supports mental, physical, and financial wellbeing)

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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