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IKEA Logo IKEA · Customer Service

Checkout Services Assistant

United Kingdom, London (Greenwich) 14.80 GBP / Hour · Job Posted June 09, 2026
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Job Description

IKEA Greenwich are looking to welcome Checkout Services Assistants, on a 3 month temporary basis. In IKEA these are known as Checkout Services Co-workers. As a Checkout Services Co-worker at IKEA, you're the last stop on a customer's journey—making every purchase smooth and stress-free! Whether you're scanning items, handling payments, managing returns or sharing a friendly goodbye, you turn checkouts into positive experiences. If you thrive in a fast-paced environment and love helping people leave with a smile, this is the perfect role for you!

Job Responsibility

  • You have the knowledge, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines
  • You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling
  • You ensure accurate scanning of all products to allow our customers to have full availability of our range
  • You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
  • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately

Requirements

  • You have a practical approach, love multi-tasking, and are passionate about being part of the team but also can work individually
  • You have a customer first mindset, where you make the customer feel valued and supported in everything you do
  • You are computer literate and able to work with technology
  • The confidence to maintain composure and patience when dealing with a variety of customers

What we offer

  • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
  • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
  • Wellbeing Centre – Mental, Physical health and nutrition resources
  • Free healthy meal option, salad bar, fruit, and hot/cold drinks
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