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Our stunning store, in the heart of the magical Wanaka community, has been operating since August 1997. We are people focused - our team and our customers are important to us! We have a brilliant team here and we are proud of the many compliments and amount of positive feedback from customers on how happy our team are and how wonderful the store is with our friendly team. What we are looking for: a great leader who enjoys a fast-paced environment and working alongside a great team.
Job Responsibility:
Plan, lead and ensure operational excellence for our Checkout Department
Ensuring standards and daily tasks are achieved with having an eye for the detail. Able to notice the little things that most people don’t whilst working in a timely manner
Effectively plan, monitor and prioritise tasks throughout the day
Identifying and deterring suspicious behaviour with a focus on loss prevention, ensuring a safe and secure store environment for staff and customers
To develop the needs of team members including robust training, creating development from within the team
Maintain and audit service standards
Responsible for the sale of liquor and tobacco
Maintaining our Health & Safety and Food Safety Standards
Effectively resolve all customer related enquiries and complaints when able to and escalate issues to management when required
Adhere to Standard Operating Procedures and best practise guidelines
Requirements:
A minimum of two years’ customer service experience in a supermarket or retail environment
Liquor Controller Qualification Certificate
Current or previous Checkout leadership experience advantageous
High level of computer skills
Nice to have:
Current or previous Checkout leadership experience advantageous
What we offer:
Development through on the job training and through Foodstuffs