Check-in agent Job at Aviapartner (Malpensa)

Check-in agent

Aviapartner is looking for motivated passenger handling staff to join our Landsi...

Location

Italy , Bologna

Salary:

Not provided

Aviapartner

Expiration Date

Until further notice

Requirements

Excellent knowledge of English
Flexibility to work in shifts, including weekends and holidays
Ability to perform well under pressure
Driver's license (B) and preferably ownership of a car
Strong motivation, sense of responsibility, punctuality
Customer-oriented
Good computer skills and proficiency in using devices

Job Responsibility

Ensuring accurate transmission of relevant information to passengers
Performing passenger and baggage check-in operations carefully, in compliance with current regulations on security, safety, privacy, and quality
Facilitating the smooth transit of passengers connecting to other destinations
Providing all necessary activities for satisfactory and effective customer assistance
Ensuring the proper management of Passenger Assistance
Managing passenger assistance operations effectively

Check-in Agent

Aviapartner is looking for motivated passenger handling staff to join our Landsi...

Location

Italy , Fiumicino

Salary:

Not provided

Aviapartner

Expiration Date

Until further notice

Requirements

Excellent knowledge of English
Flexibility to work in shifts, including weekends and holidays
Ability to perform well under pressure
Driver's license (B) and ownership of a car
Strong motivation, sense of responsibility, punctuality
Customer-oriented
Good computer skills and proficiency in using devices

Job Responsibility

Ensuring accurate transmission of relevant information to passengers
Performing passenger and baggage check-in operations carefully, in compliance with current regulations on security, safety, privacy, and quality
Facilitating the smooth transit of passengers connecting to other destinations
Providing all necessary activities for satisfactory and effective customer assistance
Ensuring the correct implementation of all activities related to the management of mishandled and/or lost baggage - Lost & Found
Ensuring the proper management of Passenger Assistance
Managing passenger assistance operations effectively

Airport Check-in Agent

The Check-In agent is responsible for providing efficient, courteous, and accura...

Location

Canada , Fort Mackay

Salary:

Not provided

Canadian Base Operators

Expiration Date

Until further notice

Requirements

Grade 12 or GED Equivalent
1-3 years of Check-In experience in the aviation industry
Hold a valid driver’s license
Proficient/knowledge and understanding of established Aviation practices, procedures and techniques
Proficient/knowledge and understanding of applicable local, and federal labour codes
Proficient/knowledge and understanding of organization and time management
Willing and able to travel
Pre-employment & Random Drug and Alcohol Screening
Annual Drivers Abstract
Criminal Record Check

Job Responsibility

Greet passengers professionally and provide excellent customer service
Check in passengers using airline reservations system
Issue boarding passes and baggage tags
Accept, weigh and process checked baggage according to policies
Resolve passenger issues such as rebooking's, seat changes and special requests
Coordinate with supervisors and airline operations
Manage gate operations and flight closure
Maintain a clean and organized check-in counter area
Manage all aspects of its business with regards to prevention of pollution and minimize or eliminate adverse environmental and health impacts
Complete various general administrative duties as assigned

Fulltime

Check-in Agent

Aviapartner is currently seeking Check-in Agents to join Landside Department at ...

Location

Italy , Milan Linate Airport

Salary:

Not provided

Aviapartner

Expiration Date

Until further notice

Requirements

Excellent knowledge of English
Flexibility to work shifts, including weekends and holidays
Ability to work well under pressure
Driving licence (B) and car owner
Strong motivation, sense of responsability, punctuality
Client oriented
Good IT skills and use of devices

Job Responsibility

Welcome passengers and provide exceptional customer service throughout the check-in process
Verify travel documents, such as passports and visas, to ensure compliance with regulations
Assist passengers with check-in procedures, including issuing boarding passes and luggage tags
Collaborate with other airport personnel to ensure a seamless passenger experience
Resolve any issues or concerns raised by passengers in a professional and timely manner

Guest Service Agent

We are looking for a highly motivated individuals to join our Guest Services tea...

Location

United States , Virginia

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Hospitality industry experience is a plus
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills

Job Responsibility

Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm"

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Front Desk Agent

We are currently seeking a motivated individual with a strong desire to work in ...

Location

Cayman Islands , Grand Cayman

Salary:

8.75 CI$ / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Minimum 1 year of customer-facing experience (previous hotel Front Desk experience strongly preferred)
Proficiency with OPERA Cloud or OPERA PMS is mandatory (candidates must demonstrate hands-on ability during interview)
Strong computer literacy (Microsoft Office, email, internet) with accurate and quick typing skills (minimum 35 WPM)
Fluent in English (speaking, reading, writing)
Outstanding communication and interpersonal skills with a naturally friendly and professional demeanor
Proven ability to remain calm, courteous, and solution-oriented under pressure
Excellent attention to detail and multitasking capabilities in a high-volume environment
Flexibility to work a variety of shifts including mornings, evenings, nights, weekends, public holidays, and on-call as needed
Professional appearance and adherence to the hotel’s grooming standards always
Legal authorization to work in the Cayman Islands

Job Responsibility

Perform efficient and accurate check-in and check-out procedures while warmly welcoming guests and bidding farewell to them
Process reservations, modifications, cancellations, and room assignments using the OPERA Property Management System (PMS)
Handle all forms of payment (cash, credit/debit cards, room charges, third-party billing) and balance daily transactions accurately
Respond promptly and professionally to guest inquiries, requests, and concerns in person, over the phone, and via email/chat
Resolve guest complaints effectively or escalate to a supervisor, when necessary, always following through to ensure 100% guest satisfaction
Upsell room categories, packages, and hotel facilities to maximize revenue and enhance the guest experience
Coordinate with Housekeeping, Engineering, Concierge, and other departments to fulfill guest requests (early check-in, late check-out, extra amenities, maintenance issues, etc.)
Issue keys/key cards, explain hotel services, amenities, Wi-Fi access, and safety features
Maintain thorough knowledge of current room rates, promotions, packages, and loyalty programs
Manage the switchboard when required: answer calls within three rings, transfer calls, and take accurate messages

What we offer

Robust wage package
Excellent benefit plans
Professional development
Generous bonuses
Travel perks
Opportunity to grow across a portfolio of 100 hotels and resorts
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs

Fulltime

Guest Services Agent

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Ormond Beach

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure

Job Responsibility

Efficient and courteous operations of the front desk
Checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily
Respond to any online reviews
Answer and transfer calls from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Guest Service Agent

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Ormond Beach

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily
Respond to any online reviews
Answer and transfer calls from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Check-in agent

Aviapartner

Location:
Italy , Malpensa

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 06, 2025

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Job Posted:
December 06, 2025