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Check In Agent

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Air North, Yukon's Airline

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Location:
Canada , Whitehorse

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Contract Type:
Not provided

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Salary:

21.00 CAD / Hour

Job Description:

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Job Responsibility:

  • Follow policies and procedures for departing and arriving flights including public announcements
  • Develop an understanding of Air North’s procedures and Transport Canada regulations
  • Assist passengers as needed through all stages of arrival, check-in and boarding processes, including providing support for passengers with disabilities
  • Interact in a positive, customer-service focused approach when helping passengers and communicating with team members
  • Handle and resolve customer complaints calmly and professionally, escalating issues when necessary

Requirements:

  • Previous customer service experience
  • Required to be able to obtain a Restricted Area Identification Card (RAIC)
  • A strong sense of accountability, honesty, and responsibility in all tasks
  • Enthusiasm for contributing to our unique mission
  • Must be legally entitled to work in Canada

Nice to have:

  • Previous aviation experience
  • Additional languages are an asset
  • Valid First Aid
What we offer:
  • Phenomenal local and international flight benefits for you and your family
  • Extra travel benefits such as hotels and cruises
  • Employer paid health & dental benefits
  • Group RRSP investment options
  • Cargo shipping benefits
  • Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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