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Charter & MICE Director

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Fairmont Le Manoir Richelieu

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Location:
France , Paris

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Director of Charter & MICE is responsible for defining and executing the global commercial strategy for exclusive yacht charters and MICE business aboard the ultra-luxury Orient Express Yacht. This leadership role drives revenue growth, oversees high-level client partnerships, and ensures the flawless delivery of bespoke charter and incentive experiences aligned with the prestige and heritage of the Orient Express brand. Reporting directly to the Chief Commercial Officer, the Director leads strategic sales initiatives, manages key stakeholder relationships, and collaborates cross-functionally with ACCOR Global Sales, the Orient Express Management Company, and shipboard leadership to position the yacht as a premier ultra-luxury charter and MICE destination worldwide.

Job Responsibility:

  • Develop and implement the global charter and MICE commercial strategy, aligning with overall brand and revenue objectives
  • Own and deliver annual revenue targets for full yacht charters and MICE segments, with clear forecasting, budgeting, and performance tracking
  • Identify market opportunities, emerging trends, and competitive positioning to drive long-term growth
  • Define pricing strategy, contracting frameworks, and commercial policies in coordination with senior leadership
  • Establish KPIs and reporting structures to measure performance, profitability, and client acquisition effectiveness
  • Lead high-level business development efforts targeting top-tier yacht charter brokers, family offices, UHNW clientele, global corporations, luxury travel advisors, and premier event agencies
  • Cultivate and manage strategic partnerships within the global yacht charter and MICE ecosystem
  • Represent Orient Express Yacht at key international trade shows, luxury travel forums, and industry events
  • Drive collaboration with ACCOR Global Sales and regional sales offices to maximize global reach and cross-selling opportunities
  • Oversee complex negotiations for full yacht buyouts and high-value incentive programs
  • Act as executive point of contact for key accounts and high-value charter clients
  • Ensure a consultative sales approach that translates client vision into bespoke, ultra-luxury experiences
  • Maintain long-term strategic relationships to generate repeat business and brand advocacy
  • Oversee contract negotiation, commercial terms, and risk management in collaboration with Legal and Finance teams
  • Partner closely with Marine Operations, Hotel Services, Culinary, and Shipboard Leadership to ensure seamless execution of charter and MICE programs
  • Provide strategic direction during program design to ensure feasibility, profitability, and brand alignment
  • Lead post-event reviews and performance evaluations to continuously refine the charter offering
  • Oversee sales administration processes, CRM governance, budgeting, and financial tracking for the segment
  • Build, mentor, and lead a high-performing Charter & MICE sales team as the business scales
  • Foster a culture of excellence, accountability, and ultra-luxury service mindset
  • Provide coaching on negotiation, account management, and strategic selling techniques
  • Collaborate with Marketing to develop targeted campaigns and high-impact sales collateral for the segment.

Requirements:

  • Minimum 10+ years of progressive experience in luxury hospitality, yachting, ultra-luxury travel, or high-end MICE sales, including senior leadership responsibilities
  • Proven track record of managing high-revenue portfolios and delivering multi-million-euro sales targets
  • Deep understanding of the global yacht charter market and/or corporate MICE segment
  • Established international network within luxury travel, yacht brokerage, corporate incentive, and UHNW communities
  • Strong financial acumen, including forecasting, budgeting, and revenue optimization
  • Exceptional negotiation, executive presence, and relationship management skills
  • Fluent in French and English (written and spoken)
  • Willingness to travel internationally as required.

Nice to have:

additional languages are a plus

What we offer:
  • ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide
  • Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street
  • Sustainable Mobility Package up to €700 for the use of 'green' transportation, or 75% coverage of Pass Navigo (public transportation pass)
  • Talent Management at the earth our strategy
  • We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development
  • Challenge yourself and switch between jobs, brands, and career paths

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
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