Chargeback Specialist Job at Satispay (Barcelona)

Chargeback Specialist

As a Chargeback Specialist, you’ll play a key role in managing and resolving com...

Location

Spain , Barcelona

Salary:

Not provided

Satispay

Expiration Date

Until further notice

Requirements

3+ years of experience in chargeback management, payment operations, risk operations, or a similar function within fintech, e-commerce, or financial services
Strong knowledge of EU regulations and consumer protection
Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails and channels
Hands-on experience working with operational platforms and case management systems to file, track, and resolve disputes
Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions
Excellent communication skills with the ability to explain complex topics clearly to technical and non-technical audiences
Proficiency with operational dashboards and CRM or case management tooling
High attention to detail, strong organisation, and problem-solving abilities
Work independently and collaboratively in a fast-paced environment

Job Responsibility

Handle Complex Disputes and Chargebacks – Manage the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation through internal and external channels
Perform Deep-Dive Analysis – Analyse dispute and chargeback data to spot root causes, emerging patterns, and process gaps. Translate insights into actionable prevention and recovery steps for the team and management
Contribute to Process Optimisation – Actively identify and propose improvements to existing workflows, SLAs, and quality checks to increase win rates, reduce manual effort, and improve cycle time
Ensure Compliance – Maintain expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection
Cross-functional Collaboration – Partner with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream and elevate customer experience
Tools & Reporting – Expertly use and refine internal tools and reporting to monitor performance, quality, and risk metrics, and help define reporting needs

What we offer

Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
Stock Option Plan (with additional grants often provided based on performance)

Fulltime

Chargeback Specialist

As a Chargeback Specialist, you’ll play a key role in managing and resolving com...

Location

Spain , Barcelona

Salary:

Not provided

Satispay

Expiration Date

Until further notice

Requirements

3+ years of experience in chargeback management, payment operations, risk operations, or a similar function within fintech, e-commerce, or financial services
Strong knowledge of EU regulations and consumer protection
Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails and channels
Hands-on experience working with operational platforms and case management systems to file, track, and resolve disputes
Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions
Excellent communication skills with the ability to explain complex topics clearly to technical and non-technical audiences
Proficiency with operational dashboards and CRM or case management tooling
High attention to detail, strong organisation, and problem-solving abilities
Work independently and collaboratively in a fast-paced environment

Job Responsibility

Handle Complex Disputes and Chargebacks – Manage the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation through internal and external channels
Perform Deep-Dive Analysis – Analyse dispute and chargeback data to spot root causes, emerging patterns, and process gaps. Translate insights into actionable prevention and recovery steps for the team and management
Contribute to Process Optimisation – Actively identify and propose improvements to existing workflows, SLAs, and quality checks to increase win rates, reduce manual effort, and improve cycle time
Ensure Compliance – Maintain expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection
Cross-functional Collaboration – Partner with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream and elevate customer experience
Tools & Reporting – Expertly use and refine internal tools and reporting to monitor performance, quality, and risk metrics, and help define reporting needs

What we offer

Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
Stock Option Plan (with additional grants often provided based on performance)

Fulltime

Real Estate Chargeback & Billing Specialist

Manage all aspects of tenant chargebacks and utility billings, to ensure accurat...

Location

United States , Farmingdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or Business preferred
3+ years of Real Estate / Property Management and billing/accounting experience
Strong understanding of lease language, billing cycles, and financial platforms—MRI, Yardi, or similar ERP
Advanced Excel and general MS Office skills
Detail-oriented, team player with excellent organizational and communication abilities
Ability to prioritize and meet deadlines in a fast-paced setting

Job Responsibility

Review lease agreements and lease provisions to ensure that all tenant chargebacks are appropriately and accurately charged back to the tenant as per the lease provisions
Work closely with Lease Administration to track new lease commencements and expirations, ensuring all reimbursable charges are accounted for and reconciled
Take charge of tenant utility billing: confirm allocation percentages, enter charges in Yardi/MRI, and send out invoices per policy
Coordinate with Property Management and Accounts Payable, ensuring utility invoices are properly coded and purchase order templates are current
Partner with the AR Manager to ensure all services are billed and collected on an accurate and timely basis

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Accounts Payable Specialist

Our client in Sterling is seeking a talented accounts payable specialist to join...

Location

United States , Sterling

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Matching, batching, coding and entering invoices
Entering, posting and reconciling batches
Researching and resolving accounts payable issues with customers or vendors
Updating and reconciling sub-ledger to the general ledger
Maintaining cash applications, account reconciliations, chargebacks

Job Responsibility

Matching, batching, coding and entering invoices
Entering, posting and reconciling batches
Researching and resolving accounts payable issues with customers or vendors
Updating and reconciling sub-ledger to the general ledger
Maintaining cash applications, account reconciliations, chargebacks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Payroll Specialist

We are looking for an experienced Payroll Specialist to support accurate and tim...

Location

United States , McLean

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience managing full-cycle payroll in a high-volume environment
Proven ability to process payroll for workforces of more than 500 employees
Strong background in multi-state payroll administration, including experience with California payroll requirements
Hands-on experience with ADP Vantage or ADP Workforce Now
Working knowledge of payroll taxes, garnishments, disability payments, and related compliance obligations
Familiarity with payroll accounting concepts, including reconciliations, debits, and credits
Experience supporting benefits payroll activities and related reporting
Ability to work in person during onboarding and transition to a hybrid schedule with three days per week in the office

Job Responsibility

Process biweekly payroll for approximately 1,100 employees across the United States, ensuring accuracy for both hourly and salaried team members
Administer payroll activities involving multiple states, including jurisdictions with complex regulations such as California
Review payroll transactions for proper treatment of earnings, deductions, tax withholdings, garnishments, disability-related payments, and chargeback items
Support payroll accounting tasks by reconciling entries, validating debits and credits, and helping maintain accurate financial records tied to payroll processing
Prepare and validate payroll tax data to help ensure compliance with applicable federal, state, and local requirements
Coordinate benefits-related payroll reporting and verify that benefit deductions and related records are processed correctly
Use ADP Vantage or ADP Workforce Now to maintain payroll data, troubleshoot issues, and support efficient payroll operations
Partner with the payroll team to resolve discrepancies, answer payroll-related questions, and help keep processing cycles on schedule

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Amazon Account Specialist - Maternity cover 12 months FTC

We are looking for an Amazon Trading Assistant to join the team on an interim ba...

Location

United Kingdom , London

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

Previous Amazon experience
Minimum 1 year experience with Amazon Vendor Central
Strong understanding of Vendor Central tech
Well organised, hard-working and highly motivated
Planning/project management skills
Fully proficient in standard IT packages including Excel
Service and Detail orientated
Strong communication/influencing skills

Job Responsibility

Maintaining Amazon catalogue in Vendor Central
Weekly reporting on sales out, category performance, order availability, market trends
Monthly reporting on chargebacks, shortages, price claims and LBB
Regularly review Amazon Analytics
Weekly site walks and competitor shop
Assist sales in maintaining trackers
Review IDQ reports to enhance product detail pages
Manage dispute process on Shortages & Chargebacks to maximise repayments
Work closely with operations and customer services to identify areas for efficiency improvement
Optimise availability with customer services and demand planning team

What we offer

Competitive salary and holiday allowance
A pension contribution
An exclusive staff discount
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
Access to Perkbox
Volunteer days
Team Recognition scheme
Training and Development

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support a wholesale dist...

Location

United States , Bronx

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in accounts receivable within a distribution, wholesale, or similar business environment
Strong background in cash application, billing support, and commercial collections
Hands-on experience reviewing and resolving customer chargebacks, deductions, or payment disputes
Ability to reconcile account activity accurately and identify the source of discrepancies
Proficiency with accounting or ERP systems and confidence working with transaction-level data
Excellent written and verbal communication skills for customer and cross-functional follow-up
Experience supporting large retail or big box customer accounts is highly preferred

Job Responsibility

Process incoming payments and apply cash accurately to customer accounts in a timely manner
Monitor open invoices, follow up on past-due balances, and drive commercial collections efforts with professionalism
Review customer deductions and chargebacks, research discrepancies, and coordinate resolution with appropriate internal partners
Prepare and issue invoices, credit memos, and account adjustments while maintaining accurate documentation
Reconcile accounts receivable balances and investigate variances to support clean aging reports
Communicate with customers regarding payment status, billing questions, and remittance details to resolve issues promptly
Maintain detailed account notes and reporting to provide visibility into collections activity and outstanding receivables

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounts Receivable Specialist

Generate and distribute accurate customer invoices;Post and apply customer payme...

Location

United States , Grapevine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of Accounts Receivable experience
Experience with billing, cash applications, and payment posting
Collections experience preferred
Experience preparing aging reports and account reconciliations
Understanding of chargebacks, credit memos, and dispute resolution
Knowledge of General Ledger and month-end close processes
Proficiency in Microsoft Excel
Experience with ERP/accounting systems (SAP, Oracle, NetSuite, Dynamics, Sage, QuickBooks, etc.)
Strong customer service, communication, and problem-solving skills
Bachelor's degree in Accounting, Finance, or a related field preferred

Job Responsibility

Generate and distribute accurate customer invoices
Post and apply customer payments, including checks, ACH, wires, and credit card transactions
Monitor customer accounts and follow up on outstanding balances
Perform collection activities on past-due accounts
Investigate and resolve billing discrepancies and payment disputes
Prepare aging reports and account status updates
Process credit memos and chargebacks
Reconcile accounts receivable balances and customer accounts
Assist with month-end close and AR reporting activities
Maintain customer account records and documentation

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Chargeback Specialist

Job Description

Job Responsibility

Requirements

What we offer

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