Chargeback Specialist Job at Satispay (Barcelona)

Chargeback Specialist

As a Chargeback Specialist, you’ll play a key role in managing and resolving com...

Location

Spain , Barcelona

Salary:

Not provided

Satispay

Expiration Date

Until further notice

Requirements

3+ years of experience in chargeback management, payment operations, risk operations, or a similar function within fintech, e-commerce, or financial services
Strong knowledge of EU regulations and consumer protection
Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails and channels
Hands-on experience working with operational platforms and case management systems to file, track, and resolve disputes
Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions
Excellent communication skills with the ability to explain complex topics clearly to technical and non-technical audiences
Proficiency with operational dashboards and CRM or case management tooling
High attention to detail, strong organisation, and problem-solving abilities
Work independently and collaboratively in a fast-paced environment

Job Responsibility

Handle Complex Disputes and Chargebacks – Manage the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation through internal and external channels
Perform Deep-Dive Analysis – Analyse dispute and chargeback data to spot root causes, emerging patterns, and process gaps. Translate insights into actionable prevention and recovery steps for the team and management
Contribute to Process Optimisation – Actively identify and propose improvements to existing workflows, SLAs, and quality checks to increase win rates, reduce manual effort, and improve cycle time
Ensure Compliance – Maintain expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection
Cross-functional Collaboration – Partner with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream and elevate customer experience
Tools & Reporting – Expertly use and refine internal tools and reporting to monitor performance, quality, and risk metrics, and help define reporting needs

What we offer

Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
Stock Option Plan (with additional grants often provided based on performance)

Fulltime

Chargeback Specialist

As a Chargeback Specialist, you’ll play a key role in managing and resolving com...

Location

Spain , Barcelona

Salary:

Not provided

Satispay

Expiration Date

Until further notice

Requirements

3+ years of experience in chargeback management, payment operations, risk operations, or a similar function within fintech, e-commerce, or financial services
Strong knowledge of EU regulations and consumer protection
Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails and channels
Hands-on experience working with operational platforms and case management systems to file, track, and resolve disputes
Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions
Excellent communication skills with the ability to explain complex topics clearly to technical and non-technical audiences
Proficiency with operational dashboards and CRM or case management tooling
High attention to detail, strong organisation, and problem-solving abilities
Work independently and collaboratively in a fast-paced environment

Job Responsibility

Handle Complex Disputes and Chargebacks – Manage the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation through internal and external channels
Perform Deep-Dive Analysis – Analyse dispute and chargeback data to spot root causes, emerging patterns, and process gaps. Translate insights into actionable prevention and recovery steps for the team and management
Contribute to Process Optimisation – Actively identify and propose improvements to existing workflows, SLAs, and quality checks to increase win rates, reduce manual effort, and improve cycle time
Ensure Compliance – Maintain expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection
Cross-functional Collaboration – Partner with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream and elevate customer experience
Tools & Reporting – Expertly use and refine internal tools and reporting to monitor performance, quality, and risk metrics, and help define reporting needs

What we offer

Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
Stock Option Plan (with additional grants often provided based on performance)

Fulltime

Real Estate Chargeback & Billing Specialist

Manage all aspects of tenant chargebacks and utility billings, to ensure accurat...

Location

United States , Farmingdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or Business preferred
3+ years of Real Estate / Property Management and billing/accounting experience
Strong understanding of lease language, billing cycles, and financial platforms—MRI, Yardi, or similar ERP
Advanced Excel and general MS Office skills
Detail-oriented, team player with excellent organizational and communication abilities
Ability to prioritize and meet deadlines in a fast-paced setting

Job Responsibility

Review lease agreements and lease provisions to ensure that all tenant chargebacks are appropriately and accurately charged back to the tenant as per the lease provisions
Work closely with Lease Administration to track new lease commencements and expirations, ensuring all reimbursable charges are accounted for and reconciled
Take charge of tenant utility billing: confirm allocation percentages, enter charges in Yardi/MRI, and send out invoices per policy
Coordinate with Property Management and Accounts Payable, ensuring utility invoices are properly coded and purchase order templates are current
Partner with the AR Manager to ensure all services are billed and collected on an accurate and timely basis

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Accounts Receivable Specialist

Robert Half Contract Finance & Accounting team is seeking an Accounts Receivable...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-4 years accounts receivable or general accounting experience
Strong 10-key scores
QuickBooks or any equivalent system experience
Excellent written and verbal communication skills
Strong organizational skills
must be detail oriented
Ability to multi-task
Open to change and willing to learn new skills
Ability to follow up on pending issues
Ability to meet deadlines

Job Responsibility

Matching, batching, coding and entering invoices
Entering, posting and reconciling batches
Researching and resolving accounts receivable issues with customers or vendors
Updating and reconciling sub-ledger to the general ledger
Collections
Maintaining cash applications, account reconciliations and chargebacks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

New

Accounting Specialist

My client is seeking an Accounting Specialist to join their team. Company has 2 ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fundamental in Accounting
Accounts payable -3way matching
Accounts receivable- data entry, posting payments

Job Responsibility

3-way Matching, batching, coding and entering invoices
Entering, posting and reconciling batches
Researching and resolving accounts payable or accounts receivable issues with customers or vendors
Updating and reconciling sub-ledger to the general ledger- training will be provided
Maintaining cash applications, account reconciliations and chargebacks
Maintaining cash requirements schedules and accounts payable aging analysis
Handling escalated vendor calls

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

Fulltime

New

Accounts Receivable Specialist

Our client, a reputable professional service company, local to Tucson, is in nee...

Location

United States , Tucson

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in accounts receivable, billing, collections, or a related accounting support role
Working knowledge of commercial collections, cash application, payment posting, and daily cash handling practices
Ability to research discrepancies, resolve account issues, and communicate professionally with customers regarding payment matters
Experience maintaining accurate customer account information, including billing updates, credits, and adjustments
Strong attention to detail and organizational skills with the ability to manage multiple priorities effectively
Proficiency with accounting or ERP systems such as NetSuite, along with general computer and data entry skills
Comfortable handling administrative support tasks while maintaining accuracy in financial records and documentation

Job Responsibility

Investigate account discrepancies and resolve billing concerns to ensure customer balances are accurate and up to date
Monitor past-due receivables, contact customers regarding overdue invoices, and document all collection activity thoroughly
Reach out regarding declined or unsuccessful payments, obtain updated payment details, and coordinate approved service holds when necessary
Process credits, refunds, chargebacks, warranty-related balances, and gift certificate transactions in accordance with company procedures
Maintain customer account records by updating profile details, billing terms, contract information, fees, and service prorations
Prepare and issue invoices for adjusted or prorated services while supporting recurring billing activities and scheduled account maintenance
Post incoming payments, reconcile daily cash activity and drawers, and prepare bank deposits with a high level of accuracy
Complete deposit-related records in NetSuite, assist with bank runs, and support general administrative tasks such as mail distribution, filing, archives, and vehicle master updates

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Accounts Receivable Specialist

We are looking for an accomplished Accounts Receivable Specialist to lead receiv...

Location

United States , Meridian

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in accounts receivable, collections, or a closely related accounting function
Previous experience supervising or leading a team in a finance or accounting environment
Strong knowledge of receivables operations, credit practices, collections strategy, and aging analysis
Proficiency in Excel and experience using accounting or enterprise resource planning systems
Demonstrated ability to investigate discrepancies and resolve billing or payment issues effectively
Strong analytical, organizational, and problem-solving skills in a fast-paced setting
Clear communication skills with the ability to build productive relationships internally and with customers
Confidence and attention to detail in managing sensitive collection conversations while preserving business relationships

Job Responsibility

Direct the daily work of the accounts receivable function, ensuring transactions are processed accurately and on schedule
Guide, coach, and develop AR staff to build a high-performing team focused on service, accountability, and results
Manage billing activity, customer statements, and related invoicing processes to support timely payment collection
Analyze receivable aging trends and take action to address overdue balances, disputed items, deductions, and chargebacks
Produce regular reports on collections activity, outstanding balances, and cash flow performance for leadership review
Collaborate with accounting, sales, customer service, and finance partners to resolve account issues and improve cross-functional coordination
Contribute to credit evaluations and discussions around customer risk to help protect the business from exposure
Recommend and implement enhancements to AR procedures, internal controls, and overall department efficiency
Maintain adherence to company policies and applicable accounting standards across all receivables activities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounts Receivable Specialist

Generate and distribute accurate customer invoices;Post and apply customer payme...

Location

United States , Grapevine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of Accounts Receivable experience
Experience with billing, cash applications, and payment posting
Collections experience preferred
Experience preparing aging reports and account reconciliations
Understanding of chargebacks, credit memos, and dispute resolution
Knowledge of General Ledger and month-end close processes
Proficiency in Microsoft Excel
Experience with ERP/accounting systems (SAP, Oracle, NetSuite, Dynamics, Sage, QuickBooks, etc.)
Strong customer service, communication, and problem-solving skills
Bachelor's degree in Accounting, Finance, or a related field preferred

Job Responsibility

Generate and distribute accurate customer invoices
Post and apply customer payments, including checks, ACH, wires, and credit card transactions
Monitor customer accounts and follow up on outstanding balances
Perform collection activities on past-due accounts
Investigate and resolve billing discrepancies and payment disputes
Prepare aging reports and account status updates
Process credit memos and chargebacks
Reconcile accounts receivable balances and customer accounts
Assist with month-end close and AR reporting activities
Maintain customer account records and documentation

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Chargeback Specialist

Job Description

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