Chargeback Analyst Job at Helpware (Cebu)

New

Contract Master Data Analyst

This position will research and resolve P003 Customer No Match chargeback and tr...

Location

United States , Franklin Lakes

Salary:

28.00 - 31.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

2+ years’ experience across customer account maintenance, master data governance, commercial contract and/or chargeback operations
Strong technical skills in MS Access and / or Qlikview for comparison, matching, and analysis of customer data
Analytical problem solver with business acumen and understanding of customer data
Demonstrated experience in handling large data sets and relational databases
BA/BS required
Ability to analyze, interpret and combining the data result sets across multiple sources in order to understand, organize and deliver on critical business requirements to drive solutions

Job Responsibility

Research and resolve P003 Customer No Match chargeback and tracing errors and audit, cleanse, and update the distributor end customer cross reference (PCR) to BD SAP customer accounts to support sales trace processing
Analyze reported P003 errors and issues with PCR entries, to resolve issues by finding correct matches and updating the PCR in coordination with Customer Master Data Management (CMDM), Business Analytics, and Contract Operations teams
Coordination of end customer account research and maintenance for all Top 12 Distributors as well as for reported issues from stakeholder teams
Utilize technical skills to perform business analytics, data collection, and build automation that optimize efficiency and accuracy with distributor end customer error resolution for chargebacks and tracings
Perform business analytics and provide actionable reporting to assist in efficient and accurate distributor end customer maintenance, matching, cross referencing, and chargeback error resolution
Accountable for all aspects of P003 tracing error resolution and data quality for the PCR, and to coordinate corrections and updates with stakeholder teams (CMDM, Business Analytics, and Contract Operations)
Complete audit and cleansing of PCR files for BD’s top 12 distributors, and resolve PCR issues / corrections submitted by Business Analytics and Contract Operations teams
Identify data and process improvements related to corrections processed for the PCR
Partner with customer data management, contracting, membership, and other BD teams to responsively address distributor chargeback related issues and claim processing errors
Exercise appropriate controls to ensure PCR data quality and minimize financial exposure

Fulltime

New

Fraud Analyst

We are looking for an experienced Fraud Analyst to join our team on a long-term ...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Possess 4–8+ years of experience in fraud and risk analysis, preferably within SaaS, eCommerce, or FinTech industries
Demonstrate solid expertise in digital fraud, payment risks, chargebacks, and account abuse
Proficient in querying and analyzing large datasets using Snowflake and other data tools
experience with Tableau or similar BI platforms
Exhibit excellent communication skills, capable of presenting findings and influencing stakeholders effectively
Able to balance detailed fraud investigations with strategic contributions to long-term fraud prevention initiatives
Self-motivated and capable of managing fraud detection workflows independently
Proven ability to thrive in a fast-paced SaaS/FinTech environment, delivering both tactical execution and strategic insights

Job Responsibility

Investigate flagged accounts and transactions to validate legitimate customers and reduce unnecessary friction
Monitor fraud metrics such as fraud-to-sales ratios, false positives, and fraud pressure to identify trends and mitigate risks
Analyze customer data to uncover patterns, close detection gaps, and refine fraud prevention strategies
Develop and maintain dashboards and reports using tools like Snowflake and Tableau to track fraud KPIs and provide actionable insights
Collaborate with cross-functional teams, including Product, Engineering, and Customer Success, to identify and address gaps in payment and sign-up processes
Offer data-backed recommendations to minimize fraud losses and enhance detection accuracy
Contribute to the development of scalable fraud detection policies and workflows to adapt to evolving trends
Support the formulation of long-term fraud strategies while delivering short-term solutions to reduce exposure
Serve as a trusted advisor to internal stakeholders by translating data insights into clear, actionable plans

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Banking Fraud Analyst

As part of the, relatively new, Banking Fraud team in Chicago you will be workin...

Location

United States , Chicago

Salary:

85000.00 - 110000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

2+ years of experience in fraud at a financial institution
Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover, APP fraud, etc.)
Highly analytical and proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling
Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector
Willingness to make difficult decisions and quickly learn and iterate from these experiences
Skilled at using data to drive decisions
Able to work both on your own and with others, taking ownership where your knowledge is needed
A strong collaborator who is comfortable with connecting with colleagues globally across different teams and cultures, sharing ideas to improve efficient teamwork

Job Responsibility

Pro-active and hands-on in improving our fraud operations processes
Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time
Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed
Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols
Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods

Fulltime

Lead Fraud Operations Analyst

As the Lead Fraud Operations Analyst at Apollo, you’ll be the hands-on technical...

Location

United States

Salary:

92000.00 - 125000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

5+ years of experience in fraud operations, trust & safety, or security operations roles
Strong SQL proficiency (joins, CTEs, aggregates)
familiarity with Python and data visualization tools
Experience reviewing or debugging application code (Ruby preferred), using tools like Cursor, GitHub Copilot, or IDEs for root-cause exploration
Familiarity with payment systems (chargebacks, disputes, ACH) and the associated fraud lifecycle
Understanding of fraud detection models and risk-scoring logic
experience configuring or auditing rule-based systems
Demonstrated ability to lead investigations independently, prioritize in ambiguity, and deliver results across multiple teams
Exceptional written and verbal communication skills
capable of translating technical detail into operational action

Job Responsibility

Lead Fraud Operations and Investigations
Act as the primary escalation point for complex fraud and abuse investigations across Apollo’s ecosystem
Perform root-cause analysis of new exploit behaviors, account takeovers, transactions, and scaled abuse events using data queries (SQL, Python), system logs and testing
Conduct forensic investigations into fraud model classifications, rule bypasses, and external abuse tool behaviors
Build and maintain investigation frameworks that allow rapid detection and classification of fraud patterns
Develop and Optimize Fraud Detection Systems
Configure, tune, and evaluate rules-based and model-driven fraud detection systems (e.g., Stripe Radar, Signified, or internal models)
Collaborate with Engineering to enhance fraud detection logic and event pipelines
identify and close systemic gaps through code- or model-level feedback loops
Use Cursor or equivalent AI-assisted dev tools to review Ruby-based backend logic, reverse-engineer fraud actor patterns, and suggest mitigations

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year, flex PTO, and parental leave
employee assistance program and wellbeing benefits
global travel coverage
life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Transfer Pricing Analyst Intern

As our Transfer Pricing Analyst Intern, you will work within our Group Taxation ...

Location

Italy , Milano

Salary:

Not provided

Ariston

Expiration Date

Until further notice

Requirements

Master’s degree in Economics or another relevant discipline
Excellent verbal and written communication skills
Ability to work with a steady and efficient pace
Teamwork attitude, proactive mindset and goal orientation
Fluency in English
Solid proficiency in MS Office tool

Job Responsibility

Process and analyse the income statements of the Group companies and identify potential tax risks
Support the Group Transfer Pricing team in establishing intercompany transfer pricing
Analyse and define intercompany chargebacks (i.e., Royalties, Management Fees)
Analyse intercompany transactions put in place by Group companies
Support in corporate reorganizations for the evaluation of TP impacts
Support in transfer pricing compliance

New

Customer Contract Admin Analyst

Customer Contract Admin Analyst position at a Medical Devices Company. Duration:...

Location

United States , San Jose

Salary:

33.00 - 37.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Minimum 1-2 Years Experience
A Bachelor degree from a Regionally or Nationally Accredited University (relevant experience may be considered as a substitute for education requirement)
Typically is a college / university graduate or has equivalent experience.
Has basic knowledge of theories, practices and procedures in a job family or skill.
Applies knowledge and skills to complete own work.
Depends on others for instruction, guidance and direction.
Develops competence in own area by performing routine work.

Job Responsibility

Responsible for finance operations such as customer and vendor contract administration
customer and vendor pricing, rebates, billing and chargebacks
processing vendor invoices
developing and negotiating customer and group purchasing contracts.
Demonstrates basic knowledge of contract and order processes and systems.
Fixes basic network issues.
Runs basic reports on network health

Fulltime

New

Customer Contract Admin Analyst

The role is responsible for finance operations related to customer and vendor co...

Location

United States , Vernon Hills

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Experience in contract administration, pricing, and finance operations
Understanding of contract and order processes and systems
Ability to run basic reports on network health and resolve basic network issues
Prior experience in customer and vendor pricing, rebates, and billing preferred
Strong analytical and problem-solving skills
Ability to manage contract life cycle processes
Detail-oriented with strong organizational skills
Proficiency in Apttus, SalesForce.com, and financial reporting tools
Ability to work in cross-functional teams
Effective communication and collaboration skills

Job Responsibility

Handle customer and vendor contract administration, including pricing, rebates, billing, and chargebacks
Process vendor invoices and develop/negotiate customer and group purchasing contracts
Address pricing and GPO tiering customer requests
Create contract summaries and route them through Apttus for new or renewing contracts
Submit SalesForce.com cases for analytic requests
Assist sales teams in navigating pricing and contract-related needs
Support Sales in completing Additional Value Request (AVR) forms for management approval
Manage local contract pricing lifecycle, including creation, maintenance, and expiration
Assist in the development of business strategies and pricing guidelines as needed

Fulltime

New

Junior Compliance Officer / Anti-Fraud Analyst

Our client is a high-growth global payment platform utilizing AI-routing in spec...

Location

Europe, Ukraine

Salary:

Not provided

OnHires

Expiration Date

Until further notice

Requirements

No prior compliance or anti-fraud experience required
Strong analytical thinking and attention to detail
Ability to work with transactional data and alert-based workflows
Basic Excel skills and readiness to learn analytical tools
Basic understanding of payment flows and card transactions is an advantage
English sufficient for reading documentation and internal communication
Interest in fintech, fraud prevention, and risk analytics

Job Responsibility

Review and analyse post-transaction anti-fraud alerts and abnormal transaction patterns
Perform primary analysis of suspicious activity and prepare structured case summaries
Prepare and send information requests to merchants regarding flagged transactions
Analyse chargebacks, dispute reasons, and recurring fraud scenarios
Monitor client profiles and participate in periodic reviews and re-verification processes
Maintain case documentation and records in line with internal record-keeping standards
Escalate risk cases and findings to senior Compliance and Risk team members
Respond to basic requests from banks, PSPs, and internal stakeholders
Perform basic data checks using Excel and understand simple treasury and transaction flows
Participate in the improvement of anti-fraud and compliance monitoring processes, with exposure to analytical and ML-based approaches over time

What we offer

Opportunity to join a regulated international fintech operating in high-risk B2B sectors, including iGaming
Structured onboarding, training, and close mentorship from senior specialists
Hands-on experience with real anti-fraud and risk-monitoring cases
Clear growth path toward risk analytics, machine learning-assisted monitoring, and advanced compliance roles
Competitive compensation and long-term development within the company

Fulltime

Chargeback Analyst

Helpware

Location:
Philippines , Cebu

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Chargeback Analyst

Helpware

Location:Philippines , Cebu

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 05, 2026

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