Channel Transfer Business Analyst

• Operational & Analytical Execution: Pull, validate, and analyze operational data using Excel
• Identify patterns, trends, and issues
• explain findings
• Support evidence gathering for controls, monitoring routines, and risk‑related processes
• Troubleshoot data discrepancies, system issues, and workflow gaps
• propose resolutions
• Business Analysis & Problem Solving: Perform research on moderately complex business and operational issues
• Document processes, controls, and findings
• Contribute to operational enhancements, efficiency efforts, and process improvements
• Relationship Management & Communication: Act as a business‑facing partner: interpret data, communicate insights, and describe what actions should be taken
• Maintain strong relationships across cross‑functional teams
• Explain not only what the data shows but why it matters and how to solve the identified issue
• Program & Initiative Support: Assist in planning and executing risk, efficiency, and customer‑experience initiatives
• Track, manage, and monitor deliverables across multiple workstreams
• Provide structure, follow‑through, and documentation for initiatives and recurring routines

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Strong verbal and written communication skills, with the ability to simplify complex information for non‑technical audiences
• Highly organized with exceptional attention to detail
• Ability to work in a fast‑paced environment, manage multiple tasks, and prioritize effectively
• Experience tracking and monitoring project or operational deliverables
• Experience in process improvement, documentation, controls, or risk‑related work
• Analytical mindset with experience in validation, evidence gathering, and control routines
• Proficient Excel skills, including formulas (e.g., VLOOKUP), pivot tables, and data analysis tools
• Basic knowledge of queries or macros
• Familiarity with Beta functions/green screens (preferred but not required)
• Experience troubleshooting data or operational issues

Familiarity with Beta functions/green screens