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Palo Alto Networks Italia Logo Palo Alto Networks Italia · IT - Administration

Channel Systems Engineer Manager

United States, Raleigh Employment contract 224000.00 - 308000.00 USD / Year · Job Posted May 30, 2026
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Job Description

The Channel Solutions Consultant Manager is the evolution of the traditional Channel Sales Engineer Manager role, aligning how we lead teams to best serve our Partners who represent Palo Alto Networks platforms and services, ensuring value realization in their investment with Palo Alto Networks. As our Channel Solutions Consultant Manager, you are the technical leader for your Channel Solutions and Domain Consultant Specialist team. You will work closely with the Channel Business Manager Leaders and build relationships with Partners. You will guide partners in identifying opportunities and positioning Palo Alto Networks. Your guidance, expertise, and mentorship of your team will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention. As the technical leader for your assigned region, you will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry-leading on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner. You will also nurture talent within your team and provide valuable feedback to the product management team on new feature requests and product improvements based on insights gained from your partner interaction. Your team will play a key role in defining helping partners build a Palo Alto Networks practice.

Job Responsibility

  • Recruit and hire new Channel Solutions and Domain Consultants into the region and hire the best talent in the industry
  • Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers
  • Support the partner Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments
  • Define, create and monitor individual development plans for your team
  • Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
  • Drive Palo Alto Networks Platformization efforts within your accounts
  • Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling
  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
  • Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
  • Present to partners as our expert in your area at all levels
  • partner SEs to Executives
  • Discuss competitor products in the marketplace and position ours as the best alternative
  • Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
  • 50-75% travel within the region
  • Work with your Channel Business Manager counterpart to develop a technical strategy that accelerates growth for our partners

Requirements

  • 3 years of managerial or team leader experience
  • Experience as a pre-sales System Engineer Manager
  • Experience as a Senior System Engineer/Specialist
  • Experience working with Resellers, Distributors or MSSPs
  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
  • Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure the successful implementation and adoption of sold solutions
  • Strong communication (written and verbal) and presentation skills
  • Quota-driven attitude, focused on being a trusted advisor to partners
  • Proficient in English

What we offer

  • Restricted stock units
  • Bonus
  • Employee benefits (see link)
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