Channel Services Specialist Job at Hewlett Packard Enterprise (Chicago)

Member Services Specialist - HP Member Services

The Member Services Specialist serves as a frontline ambassador for the health p...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary systems quickly
0–2 years of customer service experience preferred, ideally in healthcare, insurance, or call center environments

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Begin mastery of four core systems (e.g., HSP, HPS, HealthTrio, and Zelis) to independently resolve inquiries and complete calls with accuracy and confidence
Resolve member, provider, or broker inquiries across Health Exchange, US Family Health Plan, and NCHD
Quote basic eligibility and benefits for Medicare Advantage inquiries
Become a subject matter expert as you build foundational knowledge in core plan structures and internal workflows
Resolve routine inquiries during initial contact using standardized scripting, system navigation, and clear documentation
Provide customer service excellence through engagement, effective listening skills, patience, and desire to resolve the question/issue
Document call interactions in the CRM with clarity, accuracy, and resolution details that support audit readiness and downstream coordination
Explain core benefits and eligibility using handbook-aligned language
Assist members in understanding coverage and accessing services

Fulltime

Channel Deployment Specialist / Key Account Specialist (Rx)

At GSK, millions of people rely on our prescription medicines every day. As a Ch...

Location

Poland

Salary:

126000.00 - 210000.00 PLN / Year

GSK

Expiration Date

Until further notice

Requirements

1/2 years of experience in a commercial or customer facing role (Rx, OTC or food supplements)
Experience working with pharmacies, pharmacy chains, buying groups and/or pharmaceutical wholesalers
Bachelor degree
Understanding of pharmacy channel dynamics and distribution mechanisms
Strong analytical skills and ability to work with data
Good organization, independence and ownership of tasks
Strong interpersonal and communication skills
Proficiency in MS Office tools (especially Excel and PowerPoint)
Driving license (category B) and readiness for business travel across Poland
Fluent Polish speaker

Job Responsibility

Support the implementation of commercial and distribution activities for prescription medicines in cooperation with pharmacy chains and pharmaceutical wholesalers
Monitor product availability, numeric distribution and continuity of Rx supply to support reliable patient access
Identify execution gaps, risks or deviations and escalate them in line with internal processes
Maintain day-to-day cooperation with assigned pharmacy chains and wholesalers
Support the execution of commercial agreements, offers and contractual conditions
Prepare analyses, data and materials supporting commercial discussions led by senior stakeholders / Channel Deployment Managers (KAMs)
Work with GSK systems and analytical tools to monitor availability and distribution, execution of commercial conditions, sales and performance indicators
Prepare reports, dashboards and insights supporting business decision-making
Cooperate closely with Marketing, Finance, Legal & Compliance, Supply Chain and Customer Service teams
Support preparation and implementation of commercial offers and contractual documentation in line with internal standards

What we offer

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes
Life insurance and pension plan
Private medical package with additional preventive healthcare services for employees and their eligible
Sports cards (Multisport)
Possibilities of development within the role and company’s structure

Fulltime

Vice President, Payments & Liquidity Sales Specialist – Services

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in Transaction Banking, Payments, Liquidity, Treasury Services, or a closely related client‑facing or product sales role
Strong working knowledge of Payments, Receivables, Liquidity, Digital Channels, and Treasury reporting solutions
Proven experience supporting or leading complex, multi‑stakeholder sales processes, including RFPs and structured deals
Demonstrated ability to manage pipelines, commercial outcomes, and CRM discipline in a matrixed organization
Experience operating within a risk‑controlled, regulated environment
University degree preferred
Cash Management or Treasury qualification (e.g., Cert ICM) advantageous but not required

Job Responsibility

Own and actively grow a high‑quality Payments & Liquidity sales pipeline, delivering against agreed TTS wins and revenue targets across rebids and new business
Drive net pipeline growth by progressing new opportunities, while actively managing churn risk
Lead deal execution end‑to‑end, ensuring timely progression, strong conversion rates, and disciplined deal management
Ensure 80%+ execution of live deals within the defined fiscal timelines, with proactive management of obstacles and dependencies
Maintain accurate, credible CRM pipelines, including opportunity updates, de‑commit discipline, win handovers, and post‑deal reviews
Act as a Payments & Liquidity subject matter expert, leading client conversations on treasury transformation, liquidity optimization, payment modernization, and digital enablement
Partner with Client Executives and Banking to identify client needs, uncover wallet share opportunities, and shape differentiated, value‑led propositions
Lead solution design and commercial structuring across the Payments & Liquidity portfolio, ensuring alignment with client objectives and Citi’s strategic priorities
Drive data‑driven origination, actively executing on campaign leads, analytics insights, and franchise priority initiatives
Provide high‑quality feedback and insights from client engagements and campaigns to support continuous improvement across Sales, Product, and Marketing

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Office Services Specialist

We are looking for an experienced and service-focused Office Services Specialist...

Location

United States , Riverwoods

Salary:

17.00 - 19.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 3 years of experience in hospitality, workplace operations, facility or property management, or a related customer service environment
Proficiency with Google Workspace applications, including Gmail, Sheets, and Docs
Strong ability to balance multiple priorities and stay organized in a fast-paced setting
Excellent verbal and written communication skills with a detail-oriented and client-focused demeanor
Demonstrated sound judgment, initiative, and a collaborative approach to working with cross-functional teams and service partners
Ability to walk and stand for extended periods, complete routine facility walkthroughs, and assist with light materials handling for events or workplace support

Job Responsibility

Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience
Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities
Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours
Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels
Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner
Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards
Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience
Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals
Perform additional onsite support duties as needed to meet business and client expectations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Office Services Specialist

We are looking for an experienced and service-focused Office Services Specialist...

Location

United States , Deerfield

Salary:

17.00 - 19.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 3 years of experience in hospitality, workplace operations, facility or property management, or a related customer service environment
Proficiency with Google Workspace applications, including Gmail, Sheets, and Docs
Strong ability to balance multiple priorities and stay organized in a fast-paced setting
Excellent verbal and written communication skills with a detail-oriented and client-focused demeanor
Demonstrated sound judgment, initiative, and a collaborative approach to working with cross-functional teams and service partners
Ability to walk and stand for extended periods, complete routine facility walkthroughs, and assist with light materials handling for events or workplace support

Job Responsibility

Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience
Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities
Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours
Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels
Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner
Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards
Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience
Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals
Perform additional onsite support duties as needed to meet business and client expectations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Financial Services Specialist

As ASML continues to grow, ensuring the consistent delivery of high-quality cust...

Location

United States , Chandler

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Finance, Accounting, Business Economics, or a related field
At least two years of collections experience within a publicly traded company
Strong understanding of internal control frameworks as well as relevant laws and regulations
Experience working with ERP systems (such as SAP), Microsoft Office, and emerging IT solutions including S/4HANA and RPA
Demonstrates leadership presence and fosters a collaborative, inclusive work environment
Effectively prioritizes and manages a high volume of customer invoices, averaging 1,000 per week
Possesses excellent verbal and written communication skills in English
Proactive, customer-centric, and resilient under pressure
Values diversity and team development, with the ability to bridge cultural and disciplinary differences
Dedicated to continuous improvement and consistently strives to exceed expectations

Job Responsibility

Prepare, review and issue customer invoices in an accurate and timely manner in accordance with contractual terms, company policies and tax requirements
Monitor invoice delivery, ensuring customers receive invoices through the correct channels (email, customer portals, EDI, etc.)
Collaborate with internal teams to resolve billing discrepancies, pricing issues, or missing documentation
Due to the high volume of US01 customer invoices, this role will be expected to do routine check-in’s with CO management to align on focus areas, goals and key issues
Support process improvements to enhance billing accuracy, reduce errors and streamline the invoicing workflow
Produce regular reporting, including AR aging, cash forecast inputs, customer performance and invoice status tracking
Support month-end and quarter-end close, including reconciliation of AR accounts, review of unapplied cash and verification of billing completeness
Execute and deliver customer invoicing as needed, ensuring accuracy and timeliness
Ensure first-time-right execution and strict compliance with ASML’s internal policies, U.S. GAAP, and both local and global regulations
Promote process standardization and automation by utilizing tools such as SAP S/4HANA, Robotic Process Automation (RPA), portals, and macros to improve efficiency

Fulltime

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...

Location

United States , Orlando

Salary:

60000.00 - 75000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
Familiarity with insurance products, coverage types, claims processes, and industry terminology
Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently

Job Responsibility

Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Client Services Specialist

We are looking for a dedicated Client Services Specialist to join our team in Sa...

Location

United States , Santa Barbara

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in call center customer service or a similar role
Proficiency in managing multiple browsers and technical platforms
Strong skills in email correspondence and clear communication
Ability to troubleshoot and resolve connectivity problems effectively
Commitment to delivering exceptional customer success outcomes
Excellent problem-solving skills and attention to detail
Ability to work collaboratively with internal teams to enhance customer experiences

Job Responsibility

Respond promptly and professionally to customer inquiries via phone, email, and other communication channels
Troubleshoot connectivity issues and provide clear solutions to clients
Assist customers in navigating multiple browsers and platforms to resolve technical challenges
Ensure customer success by addressing concerns and resolving issues efficiently
Maintain detailed records of customer interactions and follow-ups to ensure resolution
Collaborate with internal teams to improve service delivery and customer satisfaction
Handle high-volume call center interactions while maintaining a positive and helpful demeanor
Provide guidance and support to customers regarding company products and services
Continuously update knowledge of company offerings to deliver accurate information to clients

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Channel Services Specialist

Job Description

Job Responsibility

Requirements

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