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Channel Sales Support Agent

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Block

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Location:
Ireland , Dublin

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Channel Sales Support Agent is the operational backbone for our independent contractor (IC) sales teams in the field. You'll be their go-to person—making sure they have everything they need to successfully sell and onboard our products to local sellers across the UK and Europe.

Job Responsibility:

  • Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes
  • Build and maintain strong working relationships with independent contractor sales teams
  • Provide product knowledge, pricing information, sales collateral, and technical guidance
  • Work with internal teams across the business to resolve sales inefficiencies and remove blockers
  • Identify recurring problems and partner with management to implement lasting solutions
  • Provide phone and face-to-face support when needed
  • Maintain and update sales documentation, playbooks, and resource libraries
  • Process commission calculations for UK and Europe sales teams in coordination with finance
  • Keep systems and information current so teams always have what they need

Requirements:

  • 1–2 years in sales support, channel management, technical support/implementation, or customer service
  • Experience with CRM systems (Salesforce, HubSpot, or similar)
  • Proficiency in Google Workspace and AI tools
  • Familiarity with B2B sales processes and sales cycle management
  • Basic understanding of sales reporting and analytics

Nice to have:

Experience working with self-employed contractors, distributors, sellers, or channel partners

What we offer:
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning

Additional Information:

Job Posted:
April 06, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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