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Channel Operations and Strategy Director

https://www.1password.com Logo

1Password

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Location:
United States; Canada

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

179000.00 - 242000.00 USD / Year

Job Description:

As Channel Operations and Strategy Director you will be responsible for bridging the gap between our global channel vision and strategy and the operationalization of key initiatives that elevate our channel programs. You’ll craft and execute innovative strategies that ensure we’re maximizing the potential of our channel partnerships, and your work will directly impact the efficiency, effectiveness, and success of our channel business.

Job Responsibility:

  • Lead the design, implementation, and continuous improvement of channel programs in collaboration with cross-functional teams, including sales, product, finance, and marketing
  • Develop and manage channel data analytics, insights, and operational processes, ensuring optimal efficiency and effectiveness
  • Build and evolve methodologies for channel knowledge management, forecasting, reporting, pricing, promotions, and communications
  • Take overall accountability for analytical models reflecting the health of 1Password’s channel business
  • Champion automation initiatives to streamline channel operations and boost sales productivity
  • Lead the channel business planning process and ensure its alignment with broader company goals
  • Oversee the execution of all channel initiatives, ensuring projects are delivered on time and within scope
  • Partner with cross-functional teams (sales ops, finance, supply chain, product management, marketing) to ensure effective representation of channel initiatives in the overall go-to-market strategy
  • Manage the program and project management processes for operational, marketing, and channel sales productivity initiatives
  • Coach and mentor team members, enabling them to execute on key initiatives with efficiency and expertise
  • Collaborate with the product management team to develop and execute go-to-market strategies for channel partners

Requirements:

  • 8-10 years of experience in operations, program management, or strategy, ideally within a SaaS or tech environment
  • Strong experience in designing and managing channel programs, with a focus on driving results and operational excellence
  • Proven ability to develop and implement data analytics models to measure and improve channel performance
  • A strategic thinker with the ability to innovate and adapt channel operations to meet evolving business needs
  • Experience working cross-functionally with sales, marketing, finance, and product teams
  • Leadership experience in managing and developing teams, with a focus on enabling team success
  • Strong project management skills with the ability to oversee multiple initiatives simultaneously
  • Expertise in automation and building infrastructure to optimize day-to-day channel operations
  • Excellent communication skills, with the ability to collaborate with and influence cross-functional teams
What we offer:
  • Health and wellbeing
  • Maternity and parental leave top-up programs
  • Generous PTO policy
  • Four company-wide wellness days
  • Company equity for all full-time employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Employee-led inclusion and belonging programs and ERGs
  • Peer-to-peer recognition through Bonusly

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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