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The Development Funds Program is a leading industry program designed to help partners grow their business by boosting their marketing and sales initiatives with discretionary investments from HPE. HPE provides funds to selected HPE partners, either directly or through a Marketing Services Agency (MSA), to support reimbursement of partner costs for sales enablement, business development, and marketing activities that generate demand and pipeline for HPE products, solutions, and services, including partner services built on HPE infrastructure. The Channel Marketing Operations Specialist is the central piece in the operational part of this process, interacting with both partners and HPE employees. This is a global role, where the ability to interact across different cultures is essential.
Job Responsibility:
Allocate budgets to countries in main categories
move budgets when necessary
Update and maintain accurate budget records
Perform quality control at the end of each fiscal half-year
Ensure visibility of the latest guidelines
Send consumption reports to all relevant planners
Highlight errors and discrepancies against objectives
Manage and monitor planned activities and budgets in planning application
Review, provide feedback, and centralize activities during the planning phase (quarterly)
Verify that activities uploaded in HPE SFDC by partners match approved offline Development Funds plans according to program conditions
In case of changes, ensure the budget is spent within accessibility limits and guidelines
Provide support for the Development Funds tool to partners and internal roles (partner sales and marketing managers)
investigate causes of apparent errors
Assist partner sales and marketing managers with guidelines on how to open support cases in SFDC
For unresolved SFDC errors (issues not solved in time via cases), assist with creating activities
Train partner sales and marketing managers on when and how to request exceptions triggered by any other causes
Act as single point of contact for: finance department, partner support, operational and sales team
Requirements:
Excellent communication and interpersonal skills
Critical thinking and problem-solving abilities
Experience with Business Intelligence or data visualization tools such as Microsoft Excel, SmartSheet, Power BI, and/or PowerPoint
Strong knowledge of Salesforce.com CRM solution
Ability to document, plan, market, and execute programs