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The Partner team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are looking for an experienced Channel Manager to help design and manage Appian’s strategic and highest-leverage route to market. Unlike traditional co-sell and resell models, you will focus on As-a-Service and Business Process Outsourcing motions–enabling partners to wrap Appian’s platform into their own recurring service offerings. This individual will be responsible for moving partners from simple implementations to building proprietary, scalable IP that generates long-term alternate sources of revenue contributing to Appian’s growth.
Job Responsibility:
Lead the identification, recruitment, and onboarding of high-potential Business Process Outsourcers (BPOs) and “as-a-Service” partners to build revenue-generating solution offerings on top of Appian
Own the review of partner solution business plans to ensure partners have the necessary marketing, sales, and support assets to sell their Appian-powered solutions independently
Facilitate collaboration between partner teams and relevant Appian departments to ensure partners have the necessary technical expertise and best practices to design and build solutions for success
Oversee the contractual and financial health of As-a-Service revenue-share and consumption-based BPO agreements, ensuring accurate reporting and growth of recurring royalty streams globally
Manage a predictable pipeline and forecast, providing visibility to the Appian Alliance team and Sales leadership
Requirements:
Bachelor's degree in Business or related field
MBA is a plus
5-8+ years of relevant experience in channel management, with a specific focus on BPO or as-a-service revenue share models in the enterprise software industry
Significant experience discussing and negotiating revenue-share percentages, gross margins, and the unit economics of managed services
Proven track record of taking complex, legacy partner relationships and pivoting them toward modern, “as-a-service” business models
Ability to quickly learn and understand how a platform like Appian fits into the broader BPO technical stack and explain Appian’s value proposition to executive and technical audiences
Excellent written / verbal communication and presentation skills
Confident, competitive, thorough, and tenacious attitude
Must be based in the United States, with the flexibility for regional and international travel as required
What we offer:
401(k) plan with company match
flexible time off
paid parental leave
medical, dental, and vision plans
life insurance
disability insurance
wellness programs
flexible spending accounts
health savings account contributions
employee referral bonus program
learning and development resources
Employee Assistance Program (EAP) with free mental health support