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Social Value Portal Ltd Logo Social Value Portal Ltd · Sales

Channel Lead Manager

United Kingdom, London 65000.00 GBP / Year · Job Posted March 19, 2026
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Job Description

You will be accountable for all aspects of our business strategy implementation and interaction within your designated Channel and Sectors. You’ll have a set of customers to deliver targeted profit and ongoing company objectives in line with current brand & trading strategy. Strategic planning will be your passion, as we will look to you to design and manage the implementation of customer strategies that are aligned to and support the delivery of the overall channel objectives and goals. As an experienced leader, you’ll also be inspired to lead through our values by taking accountability of line management and coaching direct reports to facilitate their personal and career development with Delice de France. You’ll also be responsible for pro-actively managing the delivery of in-year targets in line with brand and channel strategy through seeking opportunities whilst sharing vulnerabilities in year performance.

Job Responsibility

  • Build & own the channel plan
  • Proactively sustain and develop existing customer accounts and build strong working relationships with key points of contact – both directly & indirectly through your team
  • Actively seek new business opportunities and customers within your channel
  • Negotiate contracts that benefit the business and support a continued relationship with the customer
  • Partner with the commercial team to renegotiate and complete terms with customers
  • Complete regular analysis of account and channel performance
  • Prepare & present quality information on accounts, sales & channel
  • Work with commercial team and other sales functions to create a clear strategy for business growth and development for your channel
  • Provide monthly / quarterly rolling forecasts for account & channel performance
  • Work with marketing colleagues to develop customer and channel specific activity to support key growth ambitions
  • Liaise with colleagues to assist and support customer key objectives and growth plans
  • Work with NPD to identify potential areas of growth for channel and key accounts through regular range review, gap analysis and insight
  • Lead the representation of Delice de France at trade & industry events
  • Partner with the commercial team to deliver channel / sector pricing
  • Build training & development plan for Channel team
  • Conduct account accompaniments for direct reports
  • Support Field Sales Controller with field based accompaniments for Sales Development Representatives covering your Channel accounts
  • Depending on Channel size & complexity you may have line management responsibility for account managers at middle management level (Channel Manager) & / or junior management level (Channel Executive)

Requirements

  • Self starter
  • Ability to drive strategic change
  • Commercial experience in an FMCG environment
  • Direct & indirect line management experience
  • Inspired to lead through our values
  • Recent hands on working knowledge of a large national account within your designated channel at a head office senior level
  • Numerate with a strong commercial acumen
  • Persuasive with strong influencing skills
  • Collaborative and Action orientated
  • IT proficient
  • Excellent Time Management, Planning & Prioritising Skills
  • Strong, demonstrable experience in the DDF Business Channel applying for

What we offer

  • Life Assurance
  • Company Pension
  • 50% Discount of Company Purchases
  • Eyecare Vouchers
  • Referral Scheme
  • Long Service Awards
  • Employee Assistance Programme
  • Company Car/ allowance
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