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Reporting directly to the Sales Director, the Channel Director is accountable for leading the HoReCa account and field sales teams to deliver sustainable growth across the Island of Ireland. The role owns the full channel P&L and is responsible for achieving revenue, profit, market share and execution objectives through strong commercial leadership, customer collaboration and cross-functional partnership. The Channel Director leads a team of 20+ professionals and plays a key role in shaping and executing the commercial strategy, ensuring outstanding customer engagement, channel development and operational excellence.
Job Responsibility:
Lead the development and execution of the HoReCa channel strategy in line with the Annual Business Plan, with full ownership of channel P&L performance
Drive revenue growth, profitability, market share and execution excellence across all HoReCa customer segments
Lead and continuously evolve the route-to-market strategy in partnership with the Route to Market Manager, improving field sales effectiveness, structure, capability and automation
Own and lead the annual customer negotiation process at Head Office level
Ensure implementation of commercial policies and full compliance with customer contracts and internal processes
Deliver accurate forecasting of channel volume, revenue and profitability in close collaboration with Demand Planning, including ownership of customer debtor management
Build a high-performing, engaged organisation through strong leadership, coaching, communication and performance management
Develop future talent through succession planning and capability building
Drive continuous improvement in customer satisfaction and partnership
Work closely with New Business Development to integrate new categories and growth opportunities into the channel
Requirements:
Minimum 7+ years’ experience in FMCG sales with a strong track record of performance
Minimum 3+ years’ experience in senior Sales or Commercial Management roles
Educational qualification to third level in a business’ related discipline
Proven leadership of both Key Account and field sales teams
Strong understanding of the HoReCa market and route-to-market models
Demonstrated ability to develop and execute multi-year strategic plans
Excellent communication, influencing and negotiation skills at all organisational levels
Strong leadership capability with a proven focus on people development and succession planning
Results-driven, resilient, entrepreneurial and highly execution-focused
Full, unrestricted driving licence
Nice to have:
Experience leading complex, multi-layered sales organisations or business units
What we offer:
Company car or car allowance
Competitive bonus and reward schemes
Contributory pension scheme
Company share programme
Life assurance and private health insurance
Cycle-to-work scheme
Access to global learning and leadership development programmes
Local and international career progression opportunities